Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

November 23, 2018

The customer service is amazing, Guri helped me to design my own buttons for the offer up the pop-up window. Many thanks to you guys.

My Cute Frenchie
United States
About 1 month using the app
October 21, 2018

I'm relatively new to dropshipping and was looking for an app that optimized upsales and crosssales. The Bold Product Upsell, was by far the most highly rated when I researched into the different Apps out there. The interface is so easy to use and there are plenty of tutorials on YouTube from Bold and other Dropshippers who recommend the App.

Although I haven't been using the App for years, I have already witnessed it producing marvelous results! My sales have increased by 12.5% just down to this single App alone!

I am definitely going to be using other products from Bold in the future as my store grows, such as Product Bundles and Product Discounts. I have no experience in coding or CSS and Bold solves this problem straight off the bat.

Number one Shopify App!
The best thing is I haven't even needed to use the Bold support team! Bold make the App I use so simple to navigate, I have no need to contact them. The amazingly detailed YouTube advise videos from Bold gave me more than enough information to walk me step by step through all aspects of the App! I'm sure if I ever ran into any difficulty though, then the Bold support team would point me in the right direction as soon as possible.

Valhalla Jewel
United Kingdom
About 1 month using the app
Edited July 21, 2017

This was a great app until the recent revision. You can display ONLY 3 upsell products. Even if you upsell a collection of 5 or combine two upsells of 3 it will still only show the customer 3 products that are chosen at random. If you need the customer to see more than 3 products, stay away from this app.
Update..... Changed 1 star to 3 stars. We've had to add Product Options app to go along with Product Upsell to accomplish what we were doing with only Upsell before. Additional monthly fee. Still think Bold should have been more open with us before 'fixing' our Upsell. However, they did a free install and 4 months no fee.

Dishmaster Faucet
United States
Over 2 years using the app
Edited April 22, 2019

The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single time!

Update - I am lowering this 5 star to a 4 star until they fix the reporting in the app. We need detailed reports of how the different products preform and there is no way to currently do this.

Tryhairmax
United States
About 2 years using the app
December 4, 2013

Super power app, does everything I need it to.

Not A Store
Canada
About 1 month using the app
March 24, 2017

I only give it a four because I have not had a chance to start setting up products yet. However, if this app works as well as the customer service I have received from Brendin, then the 5 Stars will not be enough to show how happy I am. I am very grateful for the prompt responses and resolves I have experienced with Brendin. Thank you Bold team and Brendin. I look forward to using this app and hope that it helps me reach the goal I am aiming for.

Home Sweet Dog Home
United States
Almost 2 years using the app
April 1, 2016

Love this app and how easy is was to set up my store. Looking forward to increased sales from using it.

Outta Tha Closet
United States
About 1 month using the app
March 18, 2018

Great apps. Made me more money than other apps

Babypetproducts
India
About 1 month using the app
February 24, 2018

Absolute piece of garbage technology. Implemented with 50 cross sells and wiped out the entire cart, costing us $10,000 in lost sales in one day! Run, Run Away. email me at rod@bourbonandboots.com for screen shots.

Bourbonandboots
United States
Over 2 years using the app
January 21, 2018

this app is a time saver for sure, but it could do with being a bit more customisable with an easier interface!

https://www.kgmcollective.com/

Mgky
United Kingdom
Almost 2 years using the app