Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

March 24, 2017

App works as advertised and then some. Easy to use, and super flexible. Does a lot more than the other upsell apps I've tried.

But more importantly, the customer service is absolutely phenomenal!

I've thrown all kinds of questions and issues at them, and they've been immediately responsive. They know exactly what they're doing, and every issue (arising from my odd theme) were fixed ultra quickly.

I'm seriously impressed.

Guamanimals
United States
20 days using the app
March 6, 2018

Extremely poor support. The app mess with product page layout. Image sliders stopped working and support saying its not because of their app. This is so careless.

Lashkaraa
United States
Over 1 year using the app
Edited August 23, 2022

Bold Upsell will not give me the refund that I deserve. Now, there's been a lot of conversation and Bold Upsell is not willing to refund me in full. They said the plan is for their "maintenance cost". Re: by having the app installed there will always be API, servers and monthly costs that they are covering... which is ridiculous because they have literally "nothing" to maintain on my end because I am not using the app at all.

Juice My Ride
United States
Over 1 year using the app
BOLD replied August 24, 2022

Hi there, I am very sorry to hear of your frustrations with the billing terms. I can confirm our team has reached out to you to do their best to resolve your concerns.

May 11, 2017

I'm new to ecommerce and found a genuine mentor online by complete chance. I'm not one to fall for tricks and quick success programs as im very sceptical. Then comes this guy who is a great speaker, well rehearsed and smart. There was something that made me think this guy was for real and i got a sense of a genuine person wanting to help others. Adrian Morrison is his name and since i purchased his course (which was the first online course i have paid for) my gut feeling about him was 100% correct. He doesnt leave his students high and dry and interacts and provides great webinars where we learn new strategies to increase our sales in our shopify stores.

I was in talks with his support team who recommend Bold Upsell App. I must be honest i am new to the app and im still in the free trial of it. I have not gotten any extra sales from it yet i must say BUT since th start of May my sales have dried up, i believe due to Mothers Day in the US and so advertising giants have upped their bidding giving us little guys not much hope.

This app has definitely seen alot more extra orders being added to carts. Although i have yet to make a sales on these i can feel its all a matter of time. Once the Mothers day craze is over and the sales run back in i think the full flow of this app will definitely shine through!

I have never had to contact support due to the fact the setting up of the app was pretty easy. Your constant emails gave me more info to digest so ive never had something i wasnt sure about. This is great news for you guys, keep up the awesome job! :)

Freshfinesse
United Kingdom
About 1 year using the app
February 10, 2015

I really like the product upsell app, since it has a lot of relevance for my products (complimentary products, e.g. duvets and linens). I'm very satisfied with the many opportunities :-)

Dun & Fjer
Denmark
19 days using the app
May 9, 2017

Dan and Bhumi helped me so much with my theme. I was having issues and they fixed it right away. Excellent customer service! Thank you guys!

Worldwidegamers
United States
19 days using the app
June 9, 2019

by using this, I can show my dog toys with the dog collars and uers get it! great jubt- I don't have to buy do have to serious

bark alot
United States
19 days using the app
BOLD replied June 11, 2019

Hi there, thank you so much for taking the time to leave a review of our Upsell app! We're so glad that you're enjoying the app. Please let us know if you have any questions or comments. :-)

December 4, 2018

A little difficult especially if you are not code savvy. However, support is excellent especially Jevon - very helpful to the laymen. Made it worth the time.

i Create Art Kit
United States
About 1 year using the app
July 5, 2017

I'm not gonna lie. I haven't made a single sale yet, and I believe that one day this app will help me make more money. Apps are really easy to use! I want to thank all the developer for making a user friendly app. I just love this app because there's no necessary coding to the website, just pick the product you want to upsell, then just upsell it! simple as that.
Didn't contact the support team yet since the app is really user friendly and I have no trouble using it!

Bullish Shop
Indonesia
19 days using the app
July 16, 2014

The app works and is easy to install. A customer support agent pointed me to a setting that I could not find, but I'm happy with everything else and recommend it to anyone that needs this functionality.

The Pound A Day Diet
United States
About 1 year using the app