Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

November 14, 2013

This app has been awesome so far! Has been a great contribution to our sales.

Black Clover
United States
About 1 year using the app
September 5, 2013

Just installed. I can see the potential but there are some bugs/options that need fixing. Support is fast. Looking forward to testing.

Vapor Town USA
United States
About 1 year using the app
December 1, 2013

It crashed and all bold app stopped working on Black Friday. And it certainly need lots improvement, there's lot bugs need to be fixed. I don't really understand where all these 5 starts come from.

BerryLane
Canada
Over 1 year using the app
December 13, 2016

Fantastic Upsell App! I've used it before and I'll use it again. A smart and no fuss app, all good.

Graffhamglobal
United Kingdom
17 days using the app
October 1, 2018

Great app! Provided not only an Up selling and Cross selling tool, but also solved a key issue my store had infrastructure wise.
Cody was a great help in solving an issue I had.
Time is money, so i appreciate the time savings, Cody!

Crop Containers
United States
17 days using the app
September 13, 2017

excellent customer service..Follow up email asking my for my phone number to speak about the issue was what I needed to hear. Shows concern for the client...Thank you

Knick To Knack Noveltees
United States
17 days using the app
August 5, 2020

Some of the best customer services I have ever received on shopify, Pratibha was amazing and customized the upsell to fit my store perfectly. 5 stars, thank you

Rug Love
United Kingdom
17 days using the app
July 30, 2019

Really like the ease of use of the app for creating linked products and upselling. Searching for products could be a little more streamlined, but aside from that - all good.

Knit 9
United Kingdom
12 months using the app
BOLD replied August 2, 2019

Hi there! Thanks so much for your review. We're glad that you like the app and appreciate your feedback. Our team is always working to improve our products and this is something we'll pass back to our development team to take a closer look at!

We look forward to hearing from you soon.

April 3, 2018

Absolutely amazing, love all the features. The best upsell and crosssell app I've come across

Pimp My Desk
Canada
17 days using the app
August 3, 2017

I installed the product upsell app a few days ago and am already noticing a massive increase in our AOV.

Since we are a new company with limited funding and minimal brand awareness right now, we are having to spend an arm and a leg to barely break even on the various popular ad platforms. Additionally, being a frugal college student trying to make money online to help pay for my tuition and student loans thanks to my website has been quite a challenge. However, I am confident with Bold Apps, grit, and a passion for e-commerce, I am confident my website will ultimately be a success.

Additionally, I have spoken to the support team on many occasions, and everyone has always been very kind, polite, supportive, and enthusiastic.

Keep up the good work, guys! :)

Discounted Online Products
United States
17 days using the app