BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

Edited August 23, 2018

I originally gave this app a 1-star rating but I spoke with Bold customer support and they were able to help me get this working with my theme.

There are still 2 major issues remaining.

1. There is no ability to add a discount without having to pay for their "product discount app". This significantly increases the monthly cost.

2. Both the "no-thanks" and "continue" buttons on the pop-up do the same thing. It makes no sense. There should be a "no thanks" that cancels the offer and "yes please" that adds the offer to cart.

Other than that, the support is fantastic.

Bullterrierstore
Canada
3 days using the app
February 22, 2022

Like all the Bold apps I currently use, they just work properly and the support has always been a+ can thoroughly recommend!

PortaPint
United Kingdom
About 3 hours using the app
BOLD replied February 22, 2022

Thank you so much for your review! Good reviews like yours motivate us to work hard and continuously improve. Thank you for choosing Bold!

July 10, 2018

Best app, best Team, support really cool and FAST (thanks Abhijit and Navjot!)

My Timely Shop
France
About 2 hours using the app
Edited August 6, 2017

Well, it works as expected, but after installing and configuring, I've been surprised to find that the application is quite anesthetized, as it does not give a discount after pairing the products. Then I saw that this feature can be turned on when I buy another application for $100 a month. Such a bullshit!
Anyway, I found a free app that adds great work after the discount products are added to the cart: Upsell Bundles (Free) This app works well together this Product Upsell.
My hope is that we are living in a consumer based society, but that's a tremendous drain and misleading! I do not like these types of sellers. What is a bundle upsell with no discount offered? This application has no value in itself, it is simply paired two products, no more.

Delightful Luxury
Hungary
3 days using the app
November 16, 2018

Not sure if it's in the installation or what, but this app wouldn't show the upsell module, and prevented customers from adding to their cart. Other apps, such as the recurring payments won't work either (after professional installation).

TL;DR: This app cost me not only time, but also sales.

Sea Witch Botanicals
United States
2 days using the app
April 6, 2021

AWFUL! First adding this to checkout removed my checkout button and replaced it with ... Then the price is absolutely ridiculous, they charge for views even though they have no impact on a sale. I uninstalled this App went an poured myself a large RAREBREED Wild Turkey whiskey and came back to the app store and found a much better app that charges for actually DOING something!

Lizosoft Ltd
United Kingdom
1 day using the app
August 16, 2019

Yikes this app kills your site load speed. i just noticed this after the 1st day of installing it now i have to go back and remove junk from this app. The app is super clunky and this is just awful.

Tiny Fantasy Land
United States
1 day using the app
BOLD replied August 19, 2019

Hi there, we're so sorry to hear that this app was not satisfactory for you. I noticed our app specialist reached out to let you know we could look into the speed issues for you, as our app shouldn't cause any noticeable delays on your store.

We completely understand that you have decided to remove the app as you found it was not easy to manage. We wish you the best of luck, and will always be here to help should you decide to give the app another shot!

February 23, 2018

The app is a little confusing at first if you don't know code but the support is very helpful and get back to you in a timely manner.

Forherhim Them
United States
About 24 hours using the app
November 4, 2015

Smart app that we use on our www.danishskincare.dk website.

Danish Skin Care
Denmark
About 1 hour using the app
December 1, 2014

Good app - with a few tweaks we got Product Upsell to work across the MagScapes range of products. Support also good and fast to reply.

MagScapes
United Kingdom
About 21 hours using the app