Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

August 20, 2020

Kelsey from Bold helped me a lot with the app. Great job making sure the app was optimized for my theme

KyphiEssential
Italy
About 4 hours using the app
November 21, 2022

No funciona, no enseña al cliente nada cuando añade al carrito. Hemos pagado esta herramienta para nada. Devolvedme el dinero.

COLD CULTURE
Spain
4 days using the app
BOLD replied November 22, 2022

Gracias por escribirnos con tu reseña. Tenga la seguridad de que la aplicación viene con una versión de prueba gratuita, por lo que no se le cobrará por probarla. Upsell requiere que se instale algún código en su tema para que funcione correctamente. Nuestro equipo estará encantado de ayudarle con esto si tiene alguna dificultad con el instalador automático. Por favor, háganoslo saber, nos hemos comunicado por correo electrónico.

December 6, 2013

It's a great idea and if it's right for your type of products, it's a definite keeper.

Happy Hound Dog Treats
United Kingdom
3 days using the app
January 14, 2014

I was hesitant to subscribe to this app since my business is just in the early stages, but I have many products that my customers will greatly benefit from the accessories and I wanted to make it as easy as possible for them to find them. I tried a couple of free and cheaper apps and there were constant limits and weird glitches. This app works flawlessly and it's beautiful. If you don't get any other apps, get a few from these guys... They are well worth the money!

Southern Home Supply
United States
About 3 hours using the app
Edited August 23, 2018

I originally gave this app a 1-star rating but I spoke with Bold customer support and they were able to help me get this working with my theme.

There are still 2 major issues remaining.

1. There is no ability to add a discount without having to pay for their "product discount app". This significantly increases the monthly cost.

2. Both the "no-thanks" and "continue" buttons on the pop-up do the same thing. It makes no sense. There should be a "no thanks" that cancels the offer and "yes please" that adds the offer to cart.

Other than that, the support is fantastic.

Bullterrierstore
Canada
3 days using the app
February 22, 2022

Like all the Bold apps I currently use, they just work properly and the support has always been a+ can thoroughly recommend!

PortaPint
United Kingdom
About 3 hours using the app
BOLD replied February 22, 2022

Thank you so much for your review! Good reviews like yours motivate us to work hard and continuously improve. Thank you for choosing Bold!

July 10, 2018

Best app, best Team, support really cool and FAST (thanks Abhijit and Navjot!)

My Timely Shop
France
About 2 hours using the app
Edited August 6, 2017

Well, it works as expected, but after installing and configuring, I've been surprised to find that the application is quite anesthetized, as it does not give a discount after pairing the products. Then I saw that this feature can be turned on when I buy another application for $100 a month. Such a bullshit!
Anyway, I found a free app that adds great work after the discount products are added to the cart: Upsell Bundles (Free) This app works well together this Product Upsell.
My hope is that we are living in a consumer based society, but that's a tremendous drain and misleading! I do not like these types of sellers. What is a bundle upsell with no discount offered? This application has no value in itself, it is simply paired two products, no more.

Delightful Luxury
Hungary
3 days using the app
November 16, 2018

Not sure if it's in the installation or what, but this app wouldn't show the upsell module, and prevented customers from adding to their cart. Other apps, such as the recurring payments won't work either (after professional installation).

TL;DR: This app cost me not only time, but also sales.

Sea Witch Botanicals
United States
2 days using the app
April 6, 2021

AWFUL! First adding this to checkout removed my checkout button and replaced it with ... Then the price is absolutely ridiculous, they charge for views even though they have no impact on a sale. I uninstalled this App went an poured myself a large RAREBREED Wild Turkey whiskey and came back to the app store and found a much better app that charges for actually DOING something!

Lizosoft Ltd
United Kingdom
1 day using the app