Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

March 24, 2018

The idea of the app is nice, I have another one installed so I thought I try this one, but it looks so bad on mobile :(
Wish you could edit it to fit mobile devices, I would like to keep this app because of it's features, but because most of my traffic is from mobile phone then this won't work

Labohome
United States
About 20 hours using the app
June 3, 2014

Awesome app! If they would give me a discount off of the discount app, it would be even better!! :)

Bald Head Blues
United States
38 minutes using the app
December 8, 2019

This shit doesn't let me cancel my subscription. Something like this never happened to me before. It says that my next charge is in 2 days, but it doesn't let me cancel it. It's unreal and very stupid.

Professionalism1
United Kingdom
About 10 hours using the app
BOLD replied December 9, 2019

Hi there! One of our app specialists, Tim, has reached out to you already, but I just wanted to let you know that in order to avoid being charged after the trial, you just need to delete our app from your Apps section within Shopify's admin!

We hope that helps. Please don't hesitate to reach out if you need anything else.

July 17, 2020

A simple easy to use app. I quickly got products set up and customers subscribed. Customer service is top notch and the two month free trial period makes this a no brainer

Dawnbreaker Farms
United States
19 minutes using the app
January 16, 2015

We've had this app installed for about 5 days, and have created less than 10 upsell offers so far.

17% of the visitors have purchased an upsell offer. We're thrilled! Would definitely recommend you give this app a try.

bootcuffsocks.com
United States
12 minutes using the app
April 29, 2015

Easy to install and works great. Another great Shopify plugin from Bold Apps.

- Zach

Pixel Goods
United States
10 minutes using the app
Edited April 21, 2021

Well that took all of 2 minutes... easiest App I've set up yet! Excited to see how this new step converts.

Finn Boutique Australia
Australia
8 minutes using the app
BOLD replied April 21, 2021

Great to hear that set up was a breeze! We are also super excited to see your conversions!! Thank you for the review.

February 28, 2014

Great app. I have 15000+ sku's and amazed at how well their app is able to recommend appropriately similar products

Green By Planet
United States
8 minutes using the app
January 17, 2020

Terrible experience. Buggy app. Everything takes forever. Customer service has no idea what they're talking about.

Save Australia
United States
About 3 hours using the app
BOLD replied January 30, 2020

Hi there, I'm sorry that you had a poor experience using our app. I noticed that one of our newer chat agents was having a difficult time figuring things out for you, but it seems that one of our others was able to help you out after and everything seemed good from your end.

I understand you have already deleted our app, but if you decide you'd like to try Upsell again in the future, please don't hesitate to let us know. Best of luck with everything in the future.

July 5, 2016

When I choose an App it's because I want something that is supposed to be fast and simple to set up. I just wasted hours plus $9.99 on this. Tried everything to get the upsell to work but nada every time. Very frustrating, now back to square one.

Swissbotany
United States
About 2 hours using the app