Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to provide crucial customer information, reducing order-related issues. It's praised for its ease of installation, user-friendliness, and customization options. The app integrates well with stores and the support team is known for their prompt and efficient problem-solving. It has helped lower return rates and boost customer satisfaction. However, some merchants wish for a more affordable paid version.

November 25, 2023

Great app. Very useful in a gamet of ways. From customer warnings to delivery updates to general expectations at checkout there is no limit to the custom message md you can leave for your unique customer….. whatever the product, service or application.
We have had it installed on our Shopify retail store for well over a year and the one service appeal that I sent in was addressed….almost immediately. Keep up the great work….Warnify for life!!!

Scottsdale Belt Company
United States
Almost 2 years using the app
October 10, 2023

Very useful app, and by far, the only app i’ve encountered that does the job! Using the app for pre-order warnings, needed some customization, and the support team was quick to respond! Thank you so much for the help and for creating this app!

Over 3 years using the app
November 29, 2023

Very useful app. Does exactly what it says, is customizable without being complicated, and was exactly what I needed to add warnings during the add to cart process.

I did have an issue with the popup not working with my PageFly pages, but the dev team at Elastic-soft had made the required modifications to my store within a few days to get things working. Excellent customer support.

Highly recommended!

Fortus Pilates
6 days using the app
November 18, 2023

I highly recommend this app. Their customer service team is exceptionally prompt in responding to your emails and efficiently assisting you.

Sol Thru Wear
Almost 2 years using the app
August 27, 2023

Absolutely amazing app to have. Super easy to install and customer service was great. Julia took care of my issue even though it was an issue with my theme.

LA Scale Model
United States
6 months using the app
November 23, 2023

Wonderful app, extremely useful for our store. The support team is very kind, fast and respectful. Will keep using this app for a long time!

1 day using the app
August 30, 2023

As advertised + customer service was really helpful and quick to make a customization for our store.

Wild North Flowers
About 2 months using the app
August 3, 2023

This app is easy to use and the support is great. I had some slight modifications that had to be done & the support team fixed it in no time - highly recommend.

Automotive - Fast Lane Spares
New Zealand
11 months using the app
August 14, 2023

Maybe it's just me, but I installed this app and it drastically dropped my speed score for my online store. I started my store a year ago and had been consistently fluctuating between 56 - 60 speed score. Once I installed this app, the first day I dropped to a 50. The second day I was at a 45. I only found out because when I had loaded into my store on a webpage, it was noticeably much slower to load pages. It has been 5 days and I am currently sitting at a 36 speed score.... There were no other actions done on my store except installing this app during this time frame.
The customer service was actually very responsive but the app did not seem to work consistently with the warning pop ups. Sometimes it would pop up after adding to cart and sometimes it would pop up after I clicked checkout. Also, if you add to cart with the fast add and click checkout in the pop up tab then the warning would not even show up. I also tested the geolocation with a vpn service and the app did not seem to recognize this.
All in all, this app works if you simply just need something to pop up but in my experience if you are trying to be more precise with the pop ups, I had experienced many glitches.
I installed this app because there were tons of 5 star ratings but I did not have this same experience. I would have given a 2 star rating if the customer service was not as responsive.

RSVR Jewelers
3 days using the app
EC Apps Sp z o o replied August 17, 2023

Thank you for mentioning the support team first of all. Because we tried to do all our best resolve your concerns but some of our questions and suggestions were ignored by you.
The speed score. In order to identify the app that impacted the page speed, you need to perform a test with the app enabled and later with the app being disabled. Only this approach will give you a clear idea about the impact of each specific app. We perform these tests from our end and can see that the app has no or minimal impact on the page speed (from 0 to 2-3 points in Google Lighthouse).
Please note that the rating may be decreased due to any other reason like for example one of existing 3rd party assets being loaded slower than it was before. The impact must be tested using the approach explained above.
As for the popup consistency, we provided you multiple screencasts from different devices that demonstrated consistent work according to your settings. We asked you to provide at least one screencast or at least the steps to reproduce the issue mentioned, but this was ignored.
We are always open to getting in touch with you to clarify and solve all the points described.

July 10, 2023

A wonderful app with great customer support, they respond quickly and offer fast and easy-to-follow solutions. A very human and kind team. This app is vital to run special campaigns on our store, thank you so much!.

The Unit
5 days using the app