Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive customization features, especially in custom clothing design. It offers a variety of personalization options that improve customer engagement, including setup charges per color and side, run charges per print color, and quantity discounts. The app is praised for its user-friendly interface and seamless integration, ensuring efficient operation and quick loading times. Support is frequently commended for being responsive and proactive, often going beyond typical service expectations to ensure merchant satisfaction.
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There tech team is amazing, when ever i need something fixed that i can't do on my end even if its something custom that is a special request for my want or needs on my website, all i gotta do is write them a msg and they always do it right away, no matter what it is, not once have they ever told me no, and for that i love this add on for my website
Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be
Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
I am so pleased with the support that I have received from customer service. Every issued that I had with settings, customer service were willing to help. I am forever thankful. Inkybay customer service team is awesome!
Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple.
Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.
The app is very good and the support is amazing. My only complaint is very minor and it is that it seems very specificly designed for certain products like garments. It takes a bit of creativity to make it work with more unique products but overall it's great. I've never seen an app or a product like this with such fast support.
I haven't launched this to my customers yet but so far, building my customizer has been great. I hope they continue to develop it and add more.
I have been using Inkybay for about a month now and I must say that they are very quick to respond to any & all support questions. They have solved every issue I have had & any request that I have made. It's great to work with a company like Inkybay, especially since so many companies these days either take a long time to respond, or don't respond at all.
Thank you Inkybay for the great service.
Thank you for your kind words! We're delighted to hear that you've had such a positive experience with Inkybay - Product Personalizer over the past month.
We strive to provide quick and effective support, and it's wonderful to know that we've been able to resolve every issue and accommodate all your requests promptly. Your satisfaction is our top priority, and we're thrilled to have earned your trust.
If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you for choosing Inkybay and for appreciating our service!
Customer service has been great so far. Very fast to respond. The app does take some time to learn but has a wide variety of options to customize products.
Wonderful Customer Support, I was assisted throughout and made the interface very easy for me to use and work with. It even has a Quote Page Section with the design lab. Very innovative, I highly recommend!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer support team and that they were able to make the interface easy for you to use.
It's great to know that you find our Quote Page Section with the design lab innovative. Your recommendation means a lot to us.
If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
Have been using InkBay for a month now. Very easy to add items and take over for the items that I already had in my store. This gives the customer everything i need to run my store efficiently. The customers love the ability to customize to there liking! Customer support has been amazing too! Jeff did a great job answering my questions! Thank you!
Thank you for sharing your positive experience with Inkybay! Providing you with the tools you need to run your store efficiently is our goal, and we're glad to hear that your customers appreciate the ability to customize to their liking.
We're especially pleased to hear that you've had a great experience with our customer support team, and we'll be sure to pass along your appreciation to Jeff. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
Great customer service helped me figure out how to set up the app