Reviews (301)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective product customization features, which improve customer satisfaction and business efficiency. It is noted for its user-friendly interface that allows for extensive personalization options, including text and image customization. The app also supports dynamic pricing and volume discounts, ideal for bulk orders. Exceptional customer support is frequently highlighted, with quick and knowledgeable help available via live chat and personalized video tutorials. Additionally, the app is recognized for its fast loading times and the technical team's responsiveness to custom requests, often without additional charges.

July 9, 2024

The app is very good and the support is amazing. My only complaint is very minor and it is that it seems very specificly designed for certain products like garments. It takes a bit of creativity to make it work with more unique products but overall it's great. I've never seen an app or a product like this with such fast support.
I haven't launched this to my customers yet but so far, building my customizer has been great. I hope they continue to develop it and add more.

Scam Skate Shop
Canada
26 days using the app
November 4, 2024

I was stuck with my shopify store and about to quit, and I just found this app which it seems to be the solution that I was looking for, great customer service more that I was expecting so far great product!
Jeff was very helpful providing me with the assistance that I needed!

graficsparadise.com
United States
About 1 hour using the app
July 14, 2024

Great customer service helped me figure out how to set up the app

My Store
United States
About 2 months using the app
July 25, 2024

Support was great! App does what i wanted it too!

My Store
United States
30 days using the app
June 10, 2024

Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be

BRINY
United States
Over 1 year using the app
ParseLab, LLC replied June 13, 2024

Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

July 30, 2024

Finally something to be fully customizable! Not to mention the great and quick service when you cant figure something out! Extremely happy with this add on.

My Store
United States
About 8 hours using the app
November 14, 2024

Very comprehensive app that meets all my needs, with impeccable service. I highly recommend it

PERSONALIZZ
France
About 1 hour using the app
ParseLab, LLC replied November 21, 2024

Thank you for sharing your feedback about the InkyBay app and our technical experience team. Your observation inspires us to continuously improve and make your business operations smoother. If you ever encounter any issues with the app, please don’t hesitate to reach out. We’re always here and ready to assist you!

November 5, 2024

great and helpful , answer the question in second ~~~~

852on9design culture
Hong Kong SAR
22 days using the app
July 10, 2024

Just started using Inky Bay, super helpful support team and very intuitive interface. Excited to keep using it!

shopkleindesigns
United States
7 days using the app
May 10, 2024

There tech team is amazing, when ever i need something fixed that i can't do on my end even if its something custom that is a special request for my want or needs on my website, all i gotta do is write them a msg and they always do it right away, no matter what it is, not once have they ever told me no, and for that i love this add on for my website

Huckaflow
United States
Over 2 years using the app