Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, ease of use, and quick setup. They praise its performance, speed, and seamless operation. The customer service is noted for its responsiveness and live chat support. The app's ability to handle complex functions, especially for bulk orders, is valued. Merchants find the subscription prices to be of great value and appreciate the comprehensive documentation, including video tutorials. It's particularly useful for print shops or businesses offering custom products, with capabilities like adjusting prices based on product sizes and offering quantity discounts.

February 5, 2019

The functionality of the designer is the absolute best option on shopify. My experience with customer support has been second to none. Great experience all around.

United Press Printing | UPP
United States
10 months using the app
March 8, 2023

I just signed up today and had a few issues with setup. I used the chat option and was able to get everything figured out. The help, communication and tutorials were perfect.

Woodside Creations RI
United States
10 months using the app
May 2, 2022

This app is hands down the best app for sellers that have complex and real-world pricing structures for their printing businesses. It pretty much covers it all. It has obviously been made by people in the industry for people in the industry of printing. On top of that, the support team offers some pretty top-notch knowledgable support and is always there to help. None of this high and dry support you get from other apps. These guys are legit. They even jumped on a call with me to set it all up which obviously saved me tonnes of time in trying to explain all of my questions in the messenger. Definitely give it a go and if you feel it's too tricky to set up just reach out to support. They've got your back! Thanks guys for developing an app that meets our needs.

Shirts N More Apparel
United States
10 months using the app
March 21, 2023

After trying several customization softare, I can clearly say that Inkybay is the absolute best. They thought everything through. The app is completely customizable to suit your shop requirement.
I wanted to fully personalise how the software look on mobile and desktop to suit our brand. The customer support was very quick to answer and made the app look exactly how I wanted. They've been very helpful and available.
I 100 % recommend !

Linea Promozionale
Italy
10 months using the app
Edited December 16, 2017

This is a very powerful Product Designer and the support has been outstanding even though the time difference, including LIVE SUPPORT chat. This app is actively developed and I'm looking forward to new and exciting features. This is a great addition to Bupppy.com & DigitalBread.com. Thank you InkyBay team

Bupppy
United States
10 months using the app
April 9, 2019

The app is amazing.They have tools and templates that are easy to set up and convert well. The customer service is really there to help you out. Their support is really solid, and Rashed has been super helpful to us

leavf
India
10 months using the app
November 25, 2022

Capability is excellent
And the support staff is even better Highly recommended Before I found this app, I tried dozens of others that did not perform well.

The Stitchory
United States
9 months using the app
EFOLI, LLC replied November 28, 2022

We really appreciate you taking the time to share your experience.
Thanks for inspiring our technical support team and recommending InkyBay - Product personalizer app. Glad to hear that you found this app performing excellent after you tried dozens of apps. Reach out to our 24/7 support team for any kind of adjustments.
Thank you again and may your business grow faster.

July 19, 2020

installed this about a month ago, it seems to do every little thing I want it to. And when it doesn't, I ask support and they help me do what I need. Very responsive support and an easy app to use. I've tried several customizer tools and Inkybay blows them all out of the water.

abby+anna's boutique
United States
9 months using the app
November 1, 2018

This is a full feature app with great support. I've had numerous changes or requested customizations and at each stage, the support has been great. The professional level is expensive, but can't beat the flexibility. I've tried to work with other customization tools and this one is the only one I've found (and I've looked for alternatives) that offers flexibility, features, and ability to customize. Good app...highly recommend.

The Custom Apparel Company
United States
9 months using the app
August 23, 2022

Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.

CUSTOM1
Switzerland
9 months using the app