Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive personalization features, ease of use, and quick setup. They praise its performance, speed, and seamless operation. The customer service is noted for its responsiveness and live chat support. The app's ability to handle complex functions, especially for bulk orders, is valued. Merchants find the subscription prices to be of great value and appreciate the comprehensive documentation, including video tutorials. It's particularly useful for print shops or businesses offering custom products, with capabilities like adjusting prices based on product sizes and offering quantity discounts.

Edited June 24, 2018

I had been back & forth whether this app was right for me however it turns out that this is the only genuinely great product designer that there is in my opinion. As with all product customisers there are a learning curve & it took me a little while to get my head around it however the amazing support I have received while I have got to know the software has been amazing!

I you have any product that needs to be customisable, install this app & chat to the team & they will make it happen for you.

Coopercricket1
Australia
9 months using the app
Edited September 28, 2020

Support was patient with the multiple requests and gladly made the necessary customizations in a rapid time. They were fabulous. Thanks guys!

TDalton Clothing
United States
9 months using the app
EFOLI, LLC replied September 29, 2020

Thank you so much for writing such a nice review.
We are truly glad to know that you liked our customer support for your customization requests. Thank you once again for the Five Star rating.
Wish you all the best with your business...

July 1, 2022

App is really cool and I like all that it can do. I wish there were more in depth explainer videos available, but once you get used to the tools its really great.

VIP Custom Apparel
United States
9 months using the app
EFOLI, LLC replied July 2, 2022

Thank you so much for sharing your experience using the Inkybay product customizer app. It is really great to hear that you loved the features Inkybay offers.
We appreciate your suggestions regarding more in-depth explainer videos.
Not sure if you have already visited our YouTube channel (https://www.youtube.com/user/productsdesigner), where you will find videoes on every feature Inkybay offers and we are adding new videos every week to make your journey smoother with Inkybay. Also, you can check our help doc where everything is explained step by step. (https://www.productsdesigner.com/docs/) we have sent you an email with all the links. Hopefully, it will help. If you need a video tutorial on any topic which is not available, let us know, and we will create that for you.

June 7, 2022

Amazing servive!The best app ever and the costumer care is ten star! They have helped me so much. 100% reccomedation from me

Merktar Vörur
Iceland
8 months using the app
January 12, 2022

I have been looking for a customisation app for quite some time, and after coming across Inkybay, it was THE ONE. The Inkybay team has been very supportive and incredible with all my inquiries and helping with solutions to meet my requirements. Will definitely be sticking with this app moving forward.

The Bespoke Worldwide
Hong Kong SAR
8 months using the app
January 14, 2022

The best customisation app, they have almost all that I need to build a website based of customised items. The support is prompt and so helpful - the best support Ive experienced from any other plugins I would say. Thank you guys!

Sparks Swag
Hong Kong SAR
8 months using the app
Edited February 8, 2018

Great app with a lot of functionality that other design labs in the app store just don't seem to have. A bit confusing to navigate at first because there is so much tweaking that can be done, but the support team is always happy to help when needed.

Timber Shots
United States
8 months using the app
May 19, 2021

Ich schreibe für die deutschen Nutzer die Rezension in Deutsch. Wir verwenden diese App in zwei verschiedenen Stores und ich kann die App nur empfehlen. Einfache Installation und Konfiguration, extrem flexibel und anpassungsfähig. Das CSS kann relativ unkompliziert an das eigene Design angepasst werden. Ein großes Lob geht auch an den Support, welcher schnell hilft und irgendwie immer erreichbar ist. Von mir gibt es eine klare Empfehlung für diesen Produktdesigner.

MEGA-PRINT
Germany
8 months using the app
EFOLI, LLC replied May 20, 2021

Thank you so much for providing your review about Inkybay. Glad to have you as our valuable merchant. We wish the best of success for both of your stores.

May 18, 2020

awesome app and awesome support.
I needed some adjustments and they helped me quickly. I recommend

Stoned Custom
Brazil
8 months using the app
EFOLI, LLC replied May 18, 2020

Thank you for your wonderful review. We are truly happy that you liked our app and support. Glad to help you with your adjustment requirements. Thank you so much for your recommendation.
We are always here and happy to provide you with any further assistance. We look forward to seeing your business meet the goal and thrive…

August 2, 2023

Heel goed geholpen aanrader voor iedereen!
BESTE ONTWERPtool tot nu toe.

Heel goed geholpen aanrader voor iedereen!
BESTE ONTWERPtool tot nu toe.

raamfolie
Netherlands
6 days using the app
EFOLI, LLC replied August 5, 2023

Bedankt voor je positieve feedback over onze app, Inkybay - Product Personalizer! Geweldig om te horen dat je goed geholpen bent en onze ontwerptool als de beste tot nu toe ervaart. Jouw aanbeveling wordt zeer gewaardeerd!

Als je in de toekomst hulp nodig hebt, staan we voor je klaar. Bedankt voor het kiezen van Inkybay!