Reviews (296)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product personalization options, ideal for a wide range of items including garments. It features a user-friendly interface, dynamic pricing, volume discounts, and diverse personalization tools such as fonts and clip-art galleries. The support team is praised for their quick and effective service, including real-time help and personalized video tutorials, enhancing both merchant operations and customer satisfaction.

March 6, 2022

great customer service and help, amazing app for customizing products on your store 10/10 recommend

The Jersey Nation
Australia
Over 1 year using the app
October 7, 2022

The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.

Meira.is
Iceland
Over 1 year using the app
December 30, 2022

Best customizer app on Shopify and even better customer service. The team at Inkybay is the best support I have received from any app provider. Highly recommend!

Free Sunshields
United States
Over 1 year using the app
December 25, 2018

It is an excellent app and very supportive team. Always ready for help. I will highly recommend this app.

fashionpendrivess
India
Over 1 year using the app
August 31, 2021

The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND

Blank. Farm
United States
Over 1 year using the app
June 26, 2019

Jahangir and the rest of the team at Inkybay have been an absolute pleasure to deal with. They've been super responsive and very accommodating with all our requests. We look forward to working with them for many years to come.

Buy 2 Give Online
Australia
Over 1 year using the app
Edited July 24, 2019

We just integrated the application to a new store to customize products and meets everything we require, customer service has been very good and we will add the app to a second store because of its good features.

factoryoneshop
United States
Over 1 year using the app
October 10, 2022

I really like the live chat support, It allows customers to customize their orders. I am very happy with the product

ICANENGRAVE
Canada
Over 1 year using the app
EFOLI, LLC replied October 11, 2022

Thank you very much for your inspirational words. We appreciate you taking the time to tell us about your experience. Your appreciation greatly motivates us. It is a great honor for us to know that InkyBay - Product Personalizer is helping your customers to customize and design your products and order them. Hopefully, your journey with InkyBay will be smooth and satisfying. If you need any assistance, please contact us. Our support team is here to help you 24/7.

May 3, 2020

Amazing app, very responsive. Best one on the market. Takes patience to learn how to use but the customer service team is extremely responsive and very helpful. HIGHLY recommend inkbay and their team!

Sublimation House
United States
Over 1 year using the app
EFOLI, LLC replied May 4, 2020

Thanks for leaving such a wonderful review. We are thrilled that you are loving your experience with us. We keep updating our app to make it more user friendly and meet our client's expectations. Customer service and merchant's satisfaction is our #1 priority.
Thanks for choosing Inkybay to allow your customers to customize their own products and we look forward to maintaining this healthy relationship going forward.

August 25, 2022

I express my gratitude to the inkybay team. As a team, they answer every question I give. They are trying to be helpful.

VilVan Customs
United States
About 1 year using the app