Reviews (759)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and engaging customers with effective promotional popups. It's praised for being free, easy to install, and user-friendly, with customizable templates and automatic triggers. Merchants appreciate the ability to offer discount codes directly through popups. The app is noted for its reliability and the tangible increase in sales and customer interactions it facilitates. Exceptional customer support, particularly from a representative named Brian, enhances the user experience significantly.

July 11, 2024

Great App and outstanding Support. Brian customized a completely new pop up for me and is always there to help. I never experienced such a great support.
It's a pleasure to work with you. <3

Infused energy
Germany
About 4 years using the app
August 5, 2024

So far so good. I like the design-possibilities and presets. And the support was really fast when I asked to remove the brandmark :)

Kinky-shoes
Netherlands
3 months using the app
August 6, 2024

This app is very quick and simple to use. It does its job and the fact that it is free, which is awesome and the most impressive thing is the customer support. Brian is very swiftly replying to all the request and help submitted. And he will resolve any issue you have very quickly.

HU:GAL | Human Gallery
United States
4 days using the app
July 6, 2024

I am using Shopify Dawn, which is supposed to be compatible. When attempting to edit a popup template, I receive the error message "tiny MCE is in read only mode" with a prompt to upgrade our billing plan. But clicking to learn more or upgrade billing returns a 500 server error. I've tried clearing cache and used multiple browsers. Without the ability to customize templates, this app is useless.

Curtis Wilson Cost Gallery
United States
30 days using the app
July 8, 2024

Brian was amazing, he helped me really quickly with my issues and fixed them straight away!

Ivy Smart Plant
Australia
13 days using the app
June 14, 2024

Brian from SmartPopup was very efficient and went the extra mile to help with my request. Highly recommended.

Kryo Kitchen Equipment
Singapore
10 months using the app
July 1, 2024

Really responsive, supportive and easy to use ! helped me to set up my store real quick.

TREND HIVE
Pakistan
About 1 month using the app
May 26, 2024

Very easy to use! And the support service responses is very quickly and helpful!

毛起來 MAOUP
Taiwan
Over 3 years using the app
July 12, 2024

The support was Very Good.the main positives that i was impressed are,good communication from the excecutives,They are friendly and ofcourse the app is worth for use

kringn
India
28 days using the app
June 18, 2024

Great app, is working as it should be, no big fancy stuff and focused on the core. Great support as well, had a question and it was solved directly!

viola beuscher ceramics
Germany
14 days using the app