Reviews (172)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its revenue-boosting subscription models that also improve customer retention and satisfaction. It features an easy-to-use interface, customizable options, and seamless integration with Shopify, handling multiple product variants without transaction fees. The app is noted for its reliability and quick setup. Exceptional customer service, particularly effective during theme changes or installation issues, is frequently highlighted.

May 15, 2025

5 stars comes short of what I would give this app, deff 100/5. I manage 6 shopify stores for clients and Ive used about all the subscription apps on the store. Propel is the subscription app everyone should use hands down. I've needed support assistance on almost all. The Propel team is by far the best and understanding. Ive also used other tools from Propel and trust me their apps will definitely propel your store and business with ease.

First Pets Medical
United States
9 months using the app
February 13, 2025

This plugin has been so easy to use. We're bringing in a lot more money with several ongoing subscriptions because of it, and the customer service via live chat is OUTSTANDING.

BioGenesis Laboratory
United States
5 months using the app
Propel Commerce replied February 17, 2025

Hello friends at BioGenesis Laboratory,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 22, 2024

We love using Propel! Starting a subscription for one our most popular product has brought in more business. The Propel team has been helpful with troubleshooting on many occasions.

Adorned
United States
3 months using the app
Propel Commerce replied May 24, 2024

Hello friends at Adorned,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 30, 2024

It's rare to find an app that is both quality and affordable. I was a bit discouraged when I saw the price of the subscription app until I found this one.

As a newcomer to the Shopify ecosystem, I was also surprised to find that level of support. Leo has been of great help in implementing the workflow we were looking for.

Fair price, great support, warmly recommended.

LOVJOY
Canada
7 days using the app
Propel Commerce replied October 1, 2024

Hello friends at LOVJOY,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 4, 2024

Very prompt and efficient customer service. I had an issue, and they handled it as quickly as possible.

Ms. Ro's Dance Closet
United States
Almost 2 years using the app
Propel Commerce replied June 5, 2024

Hello friends at Ms. Ro's Dance Closet,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited October 2, 2023

Sooo I updated my theme and for whatever reason my apps didn't pull over. I received a prompt response within minutes inside the chat feature of the app. Tom came in and figured out what the problem was and got it done in an instant! Forever grateful. Propel is great!! Thanks again!

Lamb + Honey
United States
Almost 2 years using the app
January 17, 2024

The Propel team is simply amazing. I cannot recommend them enough! I have them set up on multiple of my Shopify stores and their app is a lifesaver. Their support team is always more than willing to help me out in a timely manner. If you're looking for a subscription app - look no further!!

SWFL Guidebook
United States
Almost 2 years using the app
Propel Commerce replied January 18, 2024

Hello friends at SWFL Guidebook,

Thank you for the AWESOME review, Drew! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 31, 2023

A great app with even better customer service.

NanoBrush PRO
United Kingdom
Over 1 year using the app
Propel Commerce replied November 1, 2023

Hello friends at NanoBrush PRO,

We're glad to hear our app is helping your business! Thanks for the review, Sami! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 18, 2024

Super fast and helpful support!

Lit-X
Germany
About 1 year using the app
Propel Commerce replied March 19, 2024

Hello friends at Lit-X,

Thank you very much for the review, Lars! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 6, 2023

I would recommend this app because the customer service is fast and convenient! With any questions I had, there was service available.

GoV3gan
United States
About 1 year using the app
Propel Commerce replied January 6, 2023

Hello friends at GoV3gan,

Thank you for the AWESOME review, Alejandro! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom@ Propel Commerce