Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

July 20, 2024

Getting onboarded was really easy with the help of Leo! I had so many questions and he answered them quickly and efficiently. I'm excited to use this app and get subscriptions all set up!

Lolly's Home Kitchen
United States
About 1 hour using the app
Propel Commerce replied July 22, 2024

Hello friends at Lolly's Home Kitchen,

Thank you very much for the review, Lauren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 1, 2024

Very easy setup and helpful customer support.

Vertical Greens
Italy
29 days using the app
Propel Commerce replied July 2, 2024

Hello friends at Vertical Greens,

We're glad to hear our app is helping your business! Thanks for the review, Matteo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 22, 2024

We love using Propel! Starting a subscription for one our most popular product has brought in more business. The Propel team has been helpful with troubleshooting on many occasions.

Adorned
United States
3 months using the app
Propel Commerce replied May 24, 2024

Hello friends at Adorned,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 29, 2024

5 stars, Tom is awesome, very patient and super helpful.

ThaniaAguirre
United States
About 3 hours using the app
Propel Commerce replied July 31, 2024

Hello friends at ThaniaAguirre,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 9, 2024

cool

Rydja Coaching
France
About 1 hour using the app
July 2, 2024

Amazing customer support. Tom really went above and beyond to help us set everything up. Way to go Tom. Great job.

Cien Chiles
United States
About 2 hours using the app
Propel Commerce replied July 5, 2024

Hello friends at Cien Chiles,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 20, 2024

So far so good, Leo is very helpful and the app seems to have all of the bells and whistles I am looking for.

Let's Make Art
United States
About 1 month using the app
Propel Commerce replied May 21, 2024

Hello friends at Let's Make Art,

We're glad to hear our app is helping your business! Thanks for the review, Casey! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 15, 2024

Very quick replies from support, and visually the best subscription plugin (for our store)
Currently lacks a couple of features I'd like but the team say they're working on it.

The Little Coffee Bag Co.
United Kingdom
About 1 month using the app
Propel Commerce replied April 17, 2024

Hi The Little Coffee Bag Co.,

We appreciate the review, Jesse! You're right, we'll be working on the feature request you sent us, so we hope this will complete the 5-star review for us!

Chat us anytime you need help! 😊

- Leo @ Propel Commerce

June 22, 2024

Seem to be very interesting,

the support is awesome.

Thanks, Leo.

Sumerli
Israel
About 8 hours using the app
Propel Commerce replied June 24, 2024

Hello friends at Sumerli,

Thank you very much for the review, Yoav! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 4, 2024

just got it set up but so far it's fantastic with great chat support too (thanks tom!)

Better Block
United States
About 1 hour using the app
Propel Commerce replied June 6, 2024

Hello friends at Better Block,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce