Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

June 4, 2024

Very prompt and efficient customer service. I had an issue, and they handled it as quickly as possible.

Ms. Ro's Dance Closet
United States
Almost 2 years using the app
Propel Commerce replied June 5, 2024

Hello friends at Ms. Ro's Dance Closet,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 22, 2024

We love using Propel! Starting a subscription for one our most popular product has brought in more business. The Propel team has been helpful with troubleshooting on many occasions.

Adorned
United States
3 months using the app
Propel Commerce replied May 24, 2024

Hello friends at Adorned,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 20, 2024

Getting onboarded was really easy with the help of Leo! I had so many questions and he answered them quickly and efficiently. I'm excited to use this app and get subscriptions all set up!

Lolly's Home Kitchen
United States
About 1 hour using the app
Propel Commerce replied July 22, 2024

Hello friends at Lolly's Home Kitchen,

Thank you very much for the review, Lauren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 1, 2024

Very easy setup and helpful customer support.

Vertical Greens
Italy
29 days using the app
Propel Commerce replied July 2, 2024

Hello friends at Vertical Greens,

We're glad to hear our app is helping your business! Thanks for the review, Matteo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 17, 2024

The Propel team is simply amazing. I cannot recommend them enough! I have them set up on multiple of my Shopify stores and their app is a lifesaver. Their support team is always more than willing to help me out in a timely manner. If you're looking for a subscription app - look no further!!

SWFL Guidebook
United States
Almost 2 years using the app
Propel Commerce replied January 18, 2024

Hello friends at SWFL Guidebook,

Thank you for the AWESOME review, Drew! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 29, 2024

5 stars, Tom is awesome, very patient and super helpful.

ThaniaAguirre
United States
About 3 hours using the app
Propel Commerce replied July 31, 2024

Hello friends at ThaniaAguirre,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 20, 2024

So far so good, Leo is very helpful and the app seems to have all of the bells and whistles I am looking for.

Let's Make Art
United States
About 1 month using the app
Propel Commerce replied May 21, 2024

Hello friends at Let's Make Art,

We're glad to hear our app is helping your business! Thanks for the review, Casey! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 2, 2024

Amazing customer support. Tom really went above and beyond to help us set everything up. Way to go Tom. Great job.

Cien Chiles
United States
About 2 hours using the app
Propel Commerce replied July 5, 2024

Hello friends at Cien Chiles,

Thank you for the AWESOME review! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 8, 2024

I only have positive things to say with my experience so far! Every time there has been an issue, the support team has been super friendly and prompt with their help.

We intend to keep using their services and huge thanks to the Propel Support team, biggest shoutout to Leo. Thank you!

Happy Stack Cookies
Australia
17 days using the app
Propel Commerce replied February 9, 2024

Hello friends at Happy Stack Cookies,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 15, 2024

Very quick replies from support, and visually the best subscription plugin (for our store)
Currently lacks a couple of features I'd like but the team say they're working on it.

The Little Coffee Bag Co.
United Kingdom
About 1 month using the app
Propel Commerce replied April 17, 2024

Hi The Little Coffee Bag Co.,

We appreciate the review, Jesse! You're right, we'll be working on the feature request you sent us, so we hope this will complete the 5-star review for us!

Chat us anytime you need help! 😊

- Leo @ Propel Commerce