Reviews (296)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this subscription app for its user-friendly interface, exceptional customer service, and extensive customization options. It integrates smoothly with Shopify, making it accessible for those with minimal technical expertise. The support team, notably Leo and Tom, is frequently highlighted for their quick and effective responses. Merchants value the ability to customize subscription services to fit their specific needs, which not only enhances site aesthetics but also functionality, leading to increased sales and customer retention.

April 16, 2024

great customer service! fast and helpful.

Dane Good
United States
About 1 hour using the app
Propel Commerce replied April 18, 2024

Hello friends at Dane Good,

Thank you very much for the review, Dane! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 27, 2024

Great App. Friendly Customer Service

Petalo
Australia
About 2 hours using the app
Propel Commerce replied February 28, 2024

Hello friends at Petalo,

Thank you very much for the review, Thushan! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited May 12, 2023

I recently updated my website to a new theme and ran into a snag with a subscription product not being able to be added to the cart. I reached out to support and the issue was fixed in minutes. Incredibly responsive (thank you again, Leo!). I've been using the app for a little over a year now and it has been easy to work with and seems really integrated with the Shopify platform as a whole. It's been exactly what we needed to run a subscription box product on our site.

Imouri
United States
Over 2 years using the app
Propel Commerce replied April 15, 2022

Hello friends at Imouri,

We appreciate your feedback! If you need any suggestion or help, don't hesitate to let us know! 😎😉

- Carmi @ Propel Commerce

February 10, 2022

A fully functional subscription app that won't add weight to your product page load times, Propel Subscriptions is exactly what we've been looking for. Their widget is lightweight and has the features we want, and most importantly it is intuitive for customer use and easy for non-tech shop owners to set up. On top of that they have a feature request/feature submission area and they really do listen and care. For example a relatively complex feature has already been added since feature requests came to be, and I know how it is when you're developing a brand new app with a punch list a mile long, so that shows real living support behind this app. Furthermore every time I've reached out with a question I've gotten instant responses from Carmi at support and I've also had access to devs without any friction at all. When it comes to support and a team that really cares the only comparable app I've experienced is Judge.Me so for those of you who use Judge.Me that will give you an idea of what I'm talking about. We're looking forward to what the future has in store with this subscription app facilitating our core growth strategy.

Wild Ice Botanicals
United States
Over 2 years using the app
Propel Commerce replied February 10, 2022

Hello friends at Wild Ice Botanicals,

Your review means so much to us, Andrew. Thank you! We appreciate your patience and we'll do whatever we can to assist you and provide you the best service we can. You know our chat & inbox are always open for you if you need help. :)

- Carmi @ Propel Commerce

November 16, 2021

Let me save you all some time! Before we opted for Propel Subscription's we spent several hours researching similar apps and Propel has definitely proved to be the best in practice. Chris in support has been a great help and assisted us on every step of the way. Highly recommended.
Charles
Everytopbrand.com

Everytopbrand.com
United Kingdom
Over 2 years using the app
April 15, 2022

The app works great, looks great, was easy to install, easy to request removing the branding, easy to translate, and when I had a question it was quickly resolved with the chat function. Thanks a lot!

Clean Up Atelier
Germany
Over 2 years using the app
Propel Commerce replied April 15, 2022

Hello friends at Clean Up Atelier,

We're happy to assist you any time, Laura! Chat us any time you need help. Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 1, 2022

Great app... in the examples they provide, I didnt think it would suit our theme.
But once installed the widget config allowed me to change the colours and it fit really well.
Customer service is also excellent - they seem to be online all the time.

K2 Yak Chews
United Kingdom
Over 2 years using the app
Propel Commerce replied August 1, 2022

Hello friends at K2 Yak Chews,

Thank you for the AWESOME review, Michael! We're always here whenever you need any assistance. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 30, 2022

This app does exactly what I need it to do. I downloaded a couple others to test out but this one, *chefs kiss.* Customer service is extremely quick and prompt to assist with any random things I may need a bit more help with. Download this app! You won’t regret it. Thank you Chud!!

Tempus
United States
Over 2 years using the app
May 12, 2022

Just installed app 15 minutes ago and it's already up and running! I haven't gotten any orders yet, so that will determine how the back end functions, but the set-up was very easy and intuitive and looks great on the site.

NCGA Harvest
United States
About 2 years using the app
Propel Commerce replied May 12, 2022

Hello friends at NCGA Harvest,

We really appreciate the feedback, Laura! Thank you.
Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited May 9, 2024

I am very happy with this app and the level of support I recieve and quality of the app!

T. Buckwheat Tea
United Kingdom
About 2 years using the app
Propel Commerce replied November 30, 2022

Hello friends at T. Buckwheat Tea,

Thank you very much for the review, Lovina! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce