Reviews (3,056)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective real-time push notifications that enhance engagement and sales, highlighting its ease of use in campaign management and automation. The customer support team, including members like Arvind, Sowbagya, and Pallavi, is frequently commended for their personalized assistance. Another app is favored for its user-friendly email creation tools, featuring a drag-and-drop editor and attractive templates that simplify email marketing for beginners. Its automation and segmentation capabilities are noted for boosting marketing efficiency. Customer support, particularly from Rojen, is consistently described as responsive and helpful. Both apps receive strong endorsements for their robust customer support and intuitive designs, making them valuable for merchants aiming to enhance their online marketing.
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I am giving 4 stars for now for customer service provided and I am sure after chatting with rep I will love this app.... I will return to update this review when I complete my setup. I am excited to see this works as I have been trying other apps to no avail. Thank you.
I love this app! Customer service is quick and friendly. It's definitely a must-have app. I recommend this app a hundred percent.
I stumbled across this app from research. It appears to be the only app I could find that did push notifications without the customer having to register first. This was exactly what I needed. I set it up within 1 or 2 mins. The set up was just a simple as clicking a button. After testing it, it is amazing and in fact I would say all the features are Perfect. I am still in my 14 day trial, but so far so good.. The customer service was probably the best I have ever experienced. Having spoke with Rojen, he took so much time to invest in knowing more about us and how they can help. There was no sales pitch and in fact the whole experience was amazing and they are definitely customer focused.
Super impressed, Lucio jumped straight onto the chat to see how he could help. Sent me plenty of tips and gave me everything i needed and the confidence to reach out if i need help again which is super important. Keep up the great work guys.
Great so far! Looking forward to see how it works out for me.
This is a very nice app. Proactive customer supports helps you grow as your busines sgrows. Very nice. Talk to them and they will surprise you with thier support
We just sign up, the onboarding experience is fantastic, I hope they can help me to grow my member base.
This app contain all stuff needed for one store. Customer support is so helpful. By far, the best app ever!
This app is excellent it helps so much with traffic to your store, it's web push notifications we're talking about :D
Rojen was extremely friendly and helped me with any queries I had! plus it helped me by showing data explaining which type of action works best to help my store sell more!
That, yes, is an example of Customer success!!!