Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 33% of ratings are 1 stars
September 25, 2017

Not a fan at all. It did not sync well to my store settings (which are incredibly basic) and customer service took forever to respond. Waste of time.

The Good Fox
United States
9 days using the app
March 12, 2018

Did not work with my version of Quickbooks. (Self Employed, online version). Had this been specified before hand, I would have never tried to install this app. When I contacted customer service because I was unable to get it set up, they let me know that it would not work and I was told that I would not be charged since I couldn't use the app. However, I got my bill today and I was in fact charged for it, an app that I could not use at all. Would like a refund.

Normally this is a great company. I just wish this information had been known beforehand, and I would not be charged for something I could not use or even set up. Especially since customer service said that I would not be charged.

Hickory Ridge Soaps
United States
5 days using the app
January 5, 2018

Most of the data imported successfully, but it's creating an issue within Quickbooks when I try to update older duplicate expenses. I can't tell if this is a bug or what. Needs far better documentation and explanation!

Pillsy
United States
5 days using the app
February 16, 2018

This app is terrible if you are brick and mortar or have any in person sales using a POS. All sales made in person do not sync to QB because the customer information is not there. only 3 orders synced for me instead of 200+ many (not all) of which were online orders. None of the online orders synced despite them appearing as "paid". When contacting support they did get back to me quickly but said the app will only populate transactions marked as paid... but a lot of paid transactions/orders had not been visible to me on QB. Really disappointed, a complete waste of money.

Valientegoods
United States
4 days using the app
Edited November 6, 2018

Store is in USD. Our quickbooks is in CAD. This integration doesn't work (we checked with quickbooks) because of the multicurrency. The problem is because they don't have a trial period, we've already paid $19.99 only to find out it can't be used. We've only had it for 1 day. Trying to get a refund now.

Sidekick
Canada
About 21 hours using the app
February 19, 2018

I am unable to sync my shopify products with quickbooks. Please help.

Oyomart
India
1 day using the app
July 9, 2017

Garbage app...Doesn't export. Freezes every time.

Hockey Card
Canada
About 24 hours using the app