Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 28, 2021

After researching a few other quiz platforms, I decided on Prehook: Quiz Funnels because of its tight integration with Shopify and Klaviyo. Co-founder Gen Furukawa has been incredibly helpful and responsive to my questions, so I can't fault the support. One of my questions was did Prehook have conditional logic, and Gen told me they were planning to implement the feature soon, and he now tells me they'll be rolling it out next week. He also built a sample quiz for me, and had some great suggestions. I don't have my first quiz live yet, but the UI seems really intuitive so far, and the app developers seem committed to continually improving what is already a very decent quiz app. Did I mention that it is incredible value compared to other quiz platforms - and free for up to 600 engagements per month?

Velpure
New Zealand
8 days using the app
Prehook replied April 29, 2021

Thank you so much for the thorough and thoughtful review! We have spent a LOTTTT of time with quizzes, and love doing it, so it has been great fun to see how Velpure can drive growth with a quiz. Looking forward to seeing your continued growth!

PS: conditional logic is going live today!

- Gen

February 8, 2022

Wonderful app and the layout is impeccably designed and allows you to customize your user experience. The pricing and functionality are superbly aesthetic and cost-effective for any small business. Product quizzes are incredibly important for upselling products because the reality is that most people don't really know where to start when making a purchasing decision. This quiz app is an excellent investment for a business to grow and scale in a meaningful way! Thank you so much for supporting our disabled military student mission at Assuaged.com and BeYourHighest.com, we love you!

Assuaged: Be Your Highest Products
United States
6 days using the app
Prehook replied February 9, 2022

Thank you so much for the feedback, we are so excited to hear that you are able to create a customized shopping experience!

We certainly agree that a quiz app is a great investment ;-)

Gen

November 8, 2021

Building the quiz was much easier than I expected. Choice of graphics was great. Support from Gen was outstanding! Everything turned out great!

BlackWing Farms
United States
4 days using the app
October 29, 2021

Big fan of Prehook! Their quizzes really helped improve our conversion metrics and helped customers find the right upsell item that they wanted. it also helped educate the customer throughout the buying process and their customer support was great in helping set it up!

NoonBrew
United States
4 days using the app
Prehook replied October 29, 2021

Yes, we believe that customer education is one of the hidden super powers with a quiz, so glad that you are seeing that benefit with Prehook. Thanks for using Prehook and sharing your experiences!

- Gen

July 18, 2022

I really love how easy to use this app is, Gen helped out when I needed some help. If you want to enhance your customer service get this app!

www.HairPerfexion.com
United States
3 days using the app
Prehook replied August 26, 2022

Thanks for sharing your feedback, so thrilled to help you!

February 24, 2022

I installed after seeing the free forever pricing structure within the app store and your pricing matrix- which works for my store right now. then after installing the app, it reverted to a pricing only model of $35/monthly.

Mettalusso
United States
2 months using the app
Prehook replied March 3, 2022

Hi there Christine,

Thank you for sharing your feedback, I'm very sorry to hear your experience with Prehook.

Just to be clear, we do have a Free Forever plan, so you do not need to pay anything in order to install the app and build your quiz. You'll only need to upgrade to a paid plan once you need more than 10 engagements.

I have confirmed that you have not been charged anything.

I emailed you a few times, have not heard back yet, but I'd be happy to jump on a call and answer any questions or help you get your quiz set up!

Your satisfaction and success is our primary goal at Prehook, so I do hope that we can make this right for you. Thanks very much, Christine!

- Gen, Co-Founder

February 23, 2021

I am really happy with this app I love the ease of use and the integration w/ Klaviyo. I have tried many other quiz apps and not succeeded in making them work with my site, as well as being able to sync to klaviyo. I had an question with my quiz and Gen helped me troubleshoot it immediately. He also followed up with me the next day to test everything and make sure it was working properly. (I'm on the free version which is crazy, I have never had hands on support like this when using a free version of an app) I saw they are working on even more integrations and features so I am excited to see how powerful this tool ends up being. As of now everything works great and I have already told multiple colleague to download it.

Comfort Plants
United States
1 day using the app
Prehook replied February 24, 2021

Hey Comfort Plants, thanks so much for the review -- our first one ;-) we're thrilled that you are finding value with the product, super excited to see how it guides shoppers to the perfect plant for their needs. let us know if you need anything else!

- Gen

December 31, 2021

I was looking for simple to use quiz maker for my supplement company for 2022 and this app delivered. Gen was super quick to reply and assist me with a couple questions I had. I would highly recommend this app for any shop owner.

SteelFit® USA
United States
1 day using the app
Prehook replied January 13, 2022

Thank you so much for your review, very glad to hear that Prehook is an integral part of your new product launch! We really appreciate you using Prehook and sharing your experiences!

- Gen

October 8, 2022

I love the design of this app and I felt the pricing was better than other quiz apps, I meant to migrate over to this app from another but the recommendation algorithms don't seem to work very well and it was just too much of a hassle in the end to set it up properly. I'd give 3 stars, it probably would work well for simpler quizzes with straightforward responses, but I gave 2 because we were charged $45 for the app even though we had no completions(never went live).

Plantflix
United States
28 days using the app
Prehook replied October 18, 2022

Hi there Alina,

Thanks very much for sharing your feedback!

I'm sorry that your experience with Prehook was a 2-3 star experience. We aim to provide the best customer support and success in the Shopify ecosystem, and I'd appreciate the opportunity to make this right for you if you are open to it.

I have emailed a few times, happy to refund you and ensure that you are able to migrate with fine-tuned recommendation algorithms if you'd like. unfortunately we were not able to connect on our scheduled call.

Please reach out to me directly any time if we can help you migrate your quiz, we can take care of all of the quiz design and implementation to get it set up to your liking. I understand that the recommendation can take some time to set up, as we have focused on building a robust recommendation platform.

Thanks again for trying Prehook, I hope that we can make this right for you.

Best,

Gen, Prehook Co-Founder

Edited April 21, 2021

We were using another well-known quiz builder app prior to discovering Prehook and Prehook blows anything I've tried out of the water. Their free plan has very reasonable limits and includes everything that you need, their UI is clean & easy to follow, and overall pretty easy to set up. What more can you ask for!?

Trimleaf
Canada
About 19 hours using the app