Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 24, 2021

Really easy to use. I made a quiz within 10 minutes and it works perfectly. It was easy to sync to my klaviyo account and also came with templates for quizzes which I really liked. I think really like how they link to free photos too. Made is super easy to make the quiz questions nice to look at. I can't wait to see the results I get from using Prehook on my site

TikTok Alpha
United States
29 days using the app
Prehook replied February 24, 2021

hey, thanks so much for the feedback--we are here for you if you have any questions, or additional features that would help TikTok Alpha--just reach out support@prehook.com!

- Gen

April 7, 2022

Exactly what I was looking for. I tried a few similar apps before but didn't seem to work so smoothly for bigger amounts of products. I'm glad I found this app and I'm very satisfied about the great customer service! Would recommend.

My Cartoon
Netherlands
26 days using the app
Prehook replied August 26, 2022

Yes, so glad to hear that you are finding value and satisfaction from Prehook, thank you for sharing your feedback!

- Gen

August 26, 2021

using the app was quick and easy! I love how interactive the final product turned out. Definitely looking forward to including more quizzes to my website (www.dezynr.shop)

DEZYNR_
United States
26 days using the app
Prehook replied August 26, 2021

Thank you so much for using Prehook, we are thrilled to hear that you love the product. We look forward to helping you sell more awesome earrings with a product recommendation from Prehook!

Edited March 22, 2021

Prehook has been a great way for our customers to stay engaged on our site and find the best products for their specific needs. We love how it can create a great user experience on our site, and help us grow our email list faster. Highly recommend!

SLFMKR
United States
26 days using the app
Prehook replied March 23, 2021

Hey SLFMKR, we built Prehook to help create a personalized user experience for shoppers, so we are thrilled to hear your feedback. thank you for sharing and using Prehook!

- Gen

April 7, 2021

Hands down the best quiz app available to Shopify users — quick setup, very user-friendly, no shortage of quality design templates, and analytics dashboard displays performance metrics cleanly and succinctly. Highly recommend.

7Days Snacks
United States
23 days using the app
Prehook replied April 7, 2021

Thanks for using Prehook, we're very excited to hear that you are finding this a valuable tool!

- Gen

April 28, 2021

This plug-in is easy to use, free, and the team is great to work with! As good as the enterprise solution we were using.

Capsul
United States
22 days using the app
Prehook replied April 28, 2021

Whether SMB or enterprise, every merchant deserves a quiz that creates a personalized customer experience. Thank you for using and recommending Prehook!

- Gen

July 21, 2022

I am surprised no one reported how buggy this app is. The first time I created a quiz, it won't show me any product recommendations. The second time, I created works fine. But as soon as I move around the questions, the problem started showing up again. It seems like you have to plan everything from the very start, anytime you want to make changes then the app starts acting weird. Am I really the only one that has these problems? I tried to contact developer, but haven't received any response yet.

Tea and Whisk
United States
About 1 year using the app
Prehook replied August 26, 2022

Hi there,

Thank you for sharing your experience with Prehook. I am very sorry to hear that you were having a buggy experience.

We prioritize your happiness and customer experience, and I'd love the opportunity to make this right with you. I've reached out several times via email, have not heard back, but if we can do ANYTHING to help you with your quiz experience, please reach out directly gen@prehook.com.

Thanks very much!

- Gen

January 31, 2022

Super helpful hands-on customer service. Probably the quickest most detailed help I've received from a Shopify app ever. Looking forward to lots of incremental sales in our store.

The Spa at Yellow Creek
United States
15 days using the app
Prehook replied January 31, 2022

Thanks so much for the feedback, we're excited to see how Prehook can help you create incremental sales! Here if you have any additional questions!

- Gen

July 24, 2022

I have been working on a quiz to build my list. So far, I love the flexibility, conditional logic capabilities and product. And the customer service is incredibly responsive and supportive! Top notch!

Bougie Dawg
United States
11 months using the app
Prehook replied August 26, 2022

Thank you for sharing your feedback! We appreciate that you are able to address your needs with Prehook's quiz platform!

June 28, 2022

Great app! I had tried using a different quiz app but it didn't have all the features I was looking for. Had a few questions while I was setting up my first quiz, and support was really fast and super helpful (thanks, Gen!). First quiz is working really well and I can already see that we're making money from it. Definitely recommend this app.

Hello Charlie
Australia
11 days using the app
Prehook replied June 28, 2022

Thank you so much for the review, thrilled to hear that you are already seeing positive results from the quiz! Please reach out any time if we can help with anything to help you grow further!

- Gen