Reviews (409)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities across products, collections, and blog posts, especially useful for stores with large inventories. It features an AI-powered search bar, smart filtering, customizable results, and analytics to monitor search trends. The app integrates easily with Shopify themes without affecting site speed. Customer support, particularly from staff members like Rebeka and Matt, is frequently praised for its responsiveness and helpfulness in customization. Merchants describe the app as transformative, improving customer satisfaction, engagement, and potentially boosting sales.

Edited May 17, 2021

Excellent customer service and very happy with the app results! Would highly recommend to everyone! Thank you!

Doggie of the Day
United States
4 months using the app
Rapid Search replied May 12, 2021

Thank you so much for the great review, Debbie!!!

October 12, 2023

The customer service is exceptional with quick response time. I needed help with customisation and they develop the code out so that the filter section could be compatible with my theme. The AI tool is brilliant and I'd highly recommend.

VB-Airsuspension UK
United Kingdom
4 months using the app
Rapid Search replied October 16, 2023

Hi,

Thank you for taking the time to review our app and our customer service! We are happy we could help you, please do not hesitate to contact us if you need any further assistance!:)

Kind regards,
Rebeka from the Rapid Search team

October 31, 2023

Excelente app! o suporte é rápido pelo chat além de possuir um dashboard bem completo. Com certeza o Rapid Search irá ajudar nossa loja a proporcionar uma melhor experiência para nossos clientes. Prabéns!

Our Geek Shop
Brazil
4 months using the app
Rapid Search replied November 6, 2023

Hi there,

Thank you so much for your detailed review. We are glad to see you are satisfied with the service and our support could help you during chat. We look forward to hearing more from you!:)

Tenha um bom dia!
Rebeka from the Rapid Search team

October 3, 2022

Recently downloaded this app and has made our search much more user friendly. Support staff were huge help in getting us set up and went out their way to get it to work for our store. Highly recommend!

Ruby Group
United Kingdom
4 months using the app
Rapid Search replied October 3, 2022

Thanks for your feedback, we are so happy that we could help you making your store more user-friendly.
Have a wonderful week,
The Rapid Search Team

March 10, 2023

Awesome Support, Thank you very much for your help and integration of the App.

I can recommend the app, it works really good.

konkor24.com
Germany
4 months using the app
Rapid Search replied March 17, 2023

Thank you so much for your review! We are glad we could help you with your request. :)))

Let us know if you got any further questions,

Have a wonderful weekend,
Matt from the Rapid Search Team

October 27, 2022

that fixes a serious problem of search on our store. very easy o installand adjust, the support is amazing, thank you so much matt

Smartmarket.ma
Morocco
4 months using the app
Rapid Search replied October 28, 2022

You are very welcome, the pleasure is mine! :)
We are so happy to see that you are satisfied with our service.

Have a wonderful weekend,
Matt from Rapid Search team.

July 12, 2022

I don't often leave a review until I have tested the app for several months. However, today I installed Rapid Search and I was trying to configure it. I reached out to customer support and all I can say is WOW! Matt from Rapid Search is a rock star! I have a few apps with pretty good customer support but I don't think I have ever experienced customer support at this level. I will be back in a few months to update this review with the revenue numbers this app will surely bring. Thanks Matt! Keep rockin'!

Inkfinitee Sublimation
United States
4 months using the app
Rapid Search replied July 12, 2022

Thank you so much Jon for your fantastic review. I think this is the best review I've ever gotten, so this is much appreciated! You made my day. :)

I wish you all the best and epic sales numbers.
Let us know if we can do something else for you.

In the name of the Rapid Search team,
Matt

September 15, 2022

Great customer support and very fast replies. Search bar is absolutely perfect. Filtering on pages could currently be a bit faster. Hope it will be faster later.

Fabbii
Thailand
4 months using the app
Rapid Search replied September 15, 2022

We are so glad that you like our app and thank you for your kind feedback.
I've already sent you an access request to check your store to see what we can do to make it even faster for you. :)

Have a nice day!
The Rapid Search Team

January 10, 2022

We have used a few different search apps and this is the best one to date with the features we need, the customer support has also been super helpful. See it in action on our website www.gamers247.co.uk

Gamers247
United Kingdom
4 months using the app
October 23, 2021

This search does everything I want, has customizability options, and the support is fast and amazing. If you need a smart search bar with fantastic technical support you should install this right now.

Hawaiiverse
United States
4 months using the app