Reviews (409)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities across products, collections, and blog posts, especially useful for stores with large inventories. It features an AI-powered search bar, smart filtering, customizable results, and analytics to monitor search trends. The app integrates easily with Shopify themes without affecting site speed. Customer support, particularly from staff members like Rebeka and Matt, is frequently praised for its responsiveness and helpfulness in customization. Merchants describe the app as transformative, improving customer satisfaction, engagement, and potentially boosting sales.

October 21, 2024

Fantastic app. I not only use it for the obvious search functions but I rebuilt how my collections look around this app. Superb. As is the support for tweaks especially from Rebeka. Amazing all round!

Paintings, Prints, Homeware & Art Gifts From Scotland By Scottish Artist Kevin Hunter
United Kingdom
Over 1 year using the app
Rapid Search replied October 24, 2024

Hello!

Thank you for taking the time to review our app and sharing your experience. The pleasure was ours! Please do not hesitate to reach out of if there is anything else we can help you with!:)

Kind regards,
Rebeka from the RS team

August 22, 2024

It helps my customer narrow or widen their search results as they please and has been a source of considerable increase in our revenue. The Rapid Search AI Bar & Filter link is what I use to market on Instagram as well, so instead of looking for one product, my customers are now open to view similar products with the Rapid Search link. This is great!

The Westminster Shoppe
United States
5 months using the app
Rapid Search replied September 6, 2024

Thank you so much for sharing how our app has helped your business grow! We're thrilled that the AI Bar & Filter is making a difference and even helping with your marketing efforts. It's fantastic to hear that your customers are exploring more products!

Have a nice weekend! Matt from the Rapid Search Team.

October 10, 2024

Very easy to customize the searches so I'm getting the results I want. Excellent customer service that has dealt with me pestering them constantly for the first two weeks using this!

Circuit BMX
United States
About 1 month using the app
Rapid Search replied October 14, 2024

We are always happy to help, we were glad you liked our customer service. Please do not hesitate to reach out again if there is anything else we can help you with!:)

Kind regards,
Rebeka from RS support

November 13, 2024

This Shopify search app has been outstanding! It provides a complete and efficient search experience, making it easy for customers to find what they’re looking for. The integration process was smooth, and it worked perfectly with my store’s theme. But the real standout is the customer support—they went above and beyond to assist with setup and promptly resolved any theme-related issues I had. I highly recommend this app to anyone wanting to improve their store's search functionality!

Prolux Cosmetics
United States
9 days using the app
Rapid Search replied November 15, 2024

Thank you for the amazing feedback! We're so glad to hear that you're enjoying the app and that our customer service has made a great impression.

Have a nice weekend!
Rebeka from the RS team:)

October 28, 2024

Thanks for all your patience and helping me out with small issues on my page, special thanks to the great Rebeka so being so kind. I will recommend this app and company to all, and if you want to do some custom edit, just contact them and they will help you out with a fast solution.

Have a great day

Best regards

Raymond

Dekanten.no
Norway
1 day using the app
Rapid Search replied October 29, 2024

Thank you again for your kind words and for taking the time to share your feedback. I am glad my custom CSS knowledge could help and we look forward to assisting you again:))

Kind regards,
Rebeka from the Rapid Search team

August 28, 2024

With 15,000 products, a search function is very important to us. After trying several Apps this one seems to be the best. Instant search looks very good and works perfectly after setting everything up properly. AI seems to work well. Support can also set everything right in your theme. Recommend this app for anyone who has a large complex range! Robin

Fournituren.nl
Netherlands
8 days using the app
Rapid Search replied September 6, 2024

Thank you so much for your detailed and thoughtful review, Robin! We're thrilled that our app is working so well for your large product range and that you're enjoying the instant search and AI features. We're always here to help with setup and support!

Have a nice weekend! Matt from the Rapid Search Team.

Edited September 3, 2024

I was initially critical of the system regarding how they count sessions, however I have to commend the customer service for getting in touch and doing all they can to alleviate my concerns and I am now a subscriber to the app. So credit to them for that.

I am still not a fan of the AI responses, as clever as it is (Very clever!) it lacks the human touch required when someone doesn't understand the subject in detail.

The app itself in my opinion is the best out there in terms of function vs simplicity, it is also a reasonable price.

I look forward to continuing to use the app.

The Militaria Shop
United Kingdom
25 days using the app
Rapid Search replied August 18, 2024

Hello! We differentiate the pricing based on sessions, but the main statistics we provide are search statistics. Your screenshot showed ~2,4k sessions for the last 7 days so we can first assume that your monthly sessions exceed our Basic 1's plan that allows up to 5,000 sessions, but we will be more than happy to confirm this with you. :)

We just sent you an email to sort this out, we look forward to hearing from you.

We apologize for the confusion and frustration this may have caused!

Kind regards,
Rebeka from the Rapid Search team

October 8, 2024

Falta algumas coisas para ser perfeito, mas é bem superior ao original da shopify.
Tem a mais valia de ser muito simples a instalar e um suporte fantástico que tira qualquer dúvida.

Pérola SexShop
Portugal
Over 1 year using the app
October 10, 2024

Fast and verry helpfull! Love the app and searchbar results verry good.

wehebbenallesinhuis.nl
Netherlands
9 months using the app
Rapid Search replied October 14, 2024

Thank you for taking the time to review us! We hope to keep serving your store, let us know if there is anything we can assist you with!:)

Have a great week,
Rebeka from RS support

October 4, 2024

Thanks so much! Perfect, superfast support, very helpful, thrilled with the team, keep up the good work.

Uhren2000
Germany
8 days using the app
Rapid Search replied October 14, 2024

Thank you for taking the time to write a review! We are glad you liked the app and team so far, we do plan to keep up the good work and always improve based on your feedback :)

Best regards,
Rebeka from the Rapid Search team