Reviews (409)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities across products, collections, and blog posts, especially useful for stores with large inventories. It features an AI-powered search bar, smart filtering, customizable results, and analytics to monitor search trends. The app integrates easily with Shopify themes without affecting site speed. Customer support, particularly from staff members like Rebeka and Matt, is frequently praised for its responsiveness and helpfulness in customization. Merchants describe the app as transformative, improving customer satisfaction, engagement, and potentially boosting sales.

July 4, 2024

Attentive staff, excellent support, great product. Highly recommend

99 Left for 1
United States
13 days using the app
Rapid Search replied September 6, 2024

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team and product.

Have a nice weekend! Matt from the Rapid Search Team.

June 12, 2024

We are only using the search functionality but it is going very well so far and the support from Matt has been excellent

Coastal Style NZ
New Zealand
19 days using the app
Rapid Search replied June 27, 2024

We appreciate your 5 review, thank you so much! 🌟 It’s great to see our app is meeting your expectations. Thanks for being an awesome user! ⭐ - Matt from the Rapid Search Team

May 28, 2024

Super happy to have switched from another filter App to this App - it does everything I need, and more. Super helpful staff who helped me integrate and customise the installation/set up (thanks Matt!) and ensured it was working perfectly and looking professional. I like how you can have filters for Tags and only show select Tags. Thanks so much for your help guys, I recommend the App to anyone.

K. P.
Australia
5 days using the app
Rapid Search replied June 7, 2024

Thanks a ton for your 5 review! 🌟 We're excited to hear you're loving our app. Your support helps us grow! 🌱

Have a wonderful weekend,
Matt from Rapid Search Team

July 28, 2024

After installing the app, all my collection descriptions disappeared. I had to uninstall it.

Poodles World
Serbia
About 22 hours using the app
October 25, 2024

entièrement satisfait

Ombre Interieur
France
21 days using the app
Rapid Search replied October 29, 2024

We are glad you like the app, thank you for your review! Please do not hesitate to contact us if there is anything else we can help you with!

Merci, passez une bonne journée!

Best wishes,
Rebeka from the RS team:)

May 28, 2024

With their expert assistance, I was able to seamlessly implement all the desired changes and filters to my Shopify store. The support I received was exceptional, allowing me to enhance my store exactly as I envisioned.

Slide Campus
Germany
14 days using the app
Rapid Search replied May 30, 2024

Hi there!

Thank you for your kind words! We're happy to hear you had a seamless experience and are delighted we could help you, the pleasure was ours.

Kind regards,
Rebeka from the RS team:)

March 8, 2024

We've been using this app for a while now & it's superb. The integration with Out of the Sandbox / Pixel Union themes is flawless & the support from the tech team is first rate. You really need this app to grow your store - it's worth every penny.

Willys-Hifi Ltd
United Kingdom
Over 2 years using the app
Rapid Search replied March 11, 2024

Hello!

Thank you so much for your detailed review, your support is greatly appreciated:)) Please do not hesitate to contact us if you need any further assistance!

Kind regards,
Rebeka from the Rapid Search team

September 3, 2024

Väldigt bra app, hade problem med en sak men de hjälpte mig att fixa det. Väldigt bra.

Perform Athletics
Sweden
About 4 hours using the app
Rapid Search replied September 6, 2024

Tack så mycket för din recension! Vi är glada att höra att du är nöjd med appen och att vi kunde hjälpa dig med ditt problem.

Ha en trevlig helg! Matt från Rapid Search Teamet.

June 6, 2024

I had a very bad experience with this app.
When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website.

It is also impossible to add anything to cart any longer.

I deleted the app, tried to delete all the code but nothing.

This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues.

I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing.

I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app.

I would not recommend this app

Teeny Bumps
United Kingdom
3 days using the app
Rapid Search replied June 7, 2024

Hi there,

We've sent multiple emails from hello@rapidsearch.app to your email addresses (p******83@btinternet.com and s***rt@teenybumps.org). We also reached out via your website's contact form and our app chat, but it seems our messages might have gone to spam or been filtered out.

Could you please provide us with an alternative phone number or schedule a Zoom meeting so we can resolve this matter? The phone number we have on file hasn't been successful in reaching you.

We resolved your issue two days ago but haven't received any response. Also, our investigation found that the "Add to cart" issue you had on your store was unrelated to Rapid Search!

February 15, 2024

"I recently integrated Rapid AI Search Bar & Filter into my Shopify store and have been thoroughly impressed with its performance. This app is a game-changer for enhancing customer experience, offering lightning-fast and accurate search results. Its smart filtering options have made navigating my store effortless for customers, significantly improving product discovery. The setup was straightforward, and the app's design seamlessly blends with my store's theme. Plus, their customer support team is outstanding, always ready to assist with any queries or adjustments. Highly recommend to any Shopify store owner looking to upgrade their search functionality and boost sales."

Üdv, Viktor Rovó ;)

biztonsagosvasarlas.hu
Hungary
9 months using the app
Rapid Search replied February 22, 2024

Hello,

Thank you for taking the time to write us such a detailed review, we are grateful for your support and hope to continue working together on future projects:))

Kind regards,
Rebeka from the RS team