Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast, accurate search function that enhances customer experience and aids in product discovery. It's affordable, user-friendly, and easy to customize. The app's ability to search products and other pages, along with its effective filters and AI tool, make product discovery effortless. Merchants also value the insightful search analytics and quick, helpful customer support. Suitable for large stores, it improves website usability, works well on both mobile and desktop, and is particularly beneficial for new e-commerce businesses.

September 18, 2023

I have been using Rapid Search for years and I love how customizable the widget is. Their support team has also been top notch the few times that I have had an issue with the app. I also love to be able to see search analytics, it's very helpful to see what people are looking for.

Eagle Rock WERKSHOP
United States
About 3 years using the app
Rapid Search replied October 6, 2023

We are so grateful for your review. Thank you so much on behalf of the whole Rapid Search team! :))) We are happy that you are still satisfied with our team, app, and funcionalities

Let us know if we can do something for you.
Have an amazing day,
Matt from the Rapid Search team.

November 1, 2023

Very helpful with support!

BGE's Tabletop
United States
About 1 year using the app
Rapid Search replied November 6, 2023

Hello,

Thank you so much for your review. We are glad to see you found our support helpful, please let us know if there is anything else we can help you with!

Kind regards,
Rebeka from the Rapid Search team

December 6, 2023

Excellent App and great staff assistance

Aevitas UK
United Kingdom
13 days using the app
Rapid Search replied December 13, 2023

Thank you so much for your kind feedback.
We are so happy that you were satisfied with our service.

Let us know if you have further questions,
Many thanks,
Matt from the Rapid Search team

November 13, 2023

Just started using this app and so far so good.

New Breed Paintball & Airsoft
United States
2 days using the app
Rapid Search replied December 13, 2023

We are happy to see that so far you are satisfied with our app.
Let us know if you have any questions.

Have a wonderful day,
Matt from Rapid Search

October 4, 2023

I've just installed Rapid Search and it was setup in about 5 minutes flat. The menu is clear and simple and allows complete customization. I've been testing all sorts of searches, partial SKU, combined color and product type, metafields, collection names, etc. and it found them all. Best of all it lives up to its name - It is fast! No delay at all! I needed support for one thing, my old search icon was still on the site, and Matt removed it for me in a couple of minutes. Great product.

Style Finish Design Pty Ltd
Australia
6 days using the app
Rapid Search replied October 6, 2023

Thanks so much for this amazing and detailed review of our app.
We are so grateful to have users like you! :)))

Let us know if we can do something else for you, you can find us on chat or via email.

It was truly our pleasure assisting you. :3

Have a beautiful day and an amazing weekend,
Matt from the Rapid Search support

December 29, 2023

Fantastisk og brugervenlig app. Var i kontakt med deres kundeservice som ydede suveræn hjælp.

Bolig Gigant
Denmark
10 months using the app
Rapid Search replied January 19, 2024

Fantastisk! Vi sætter pris på din ros og støtte. Det glæder os, at vores kundeservice kunne hjælpe. Tak! 🌟

Matt - Rapid Search Team

October 15, 2023

Helps with online stores

Bedtime
Canada
3 months using the app
Rapid Search replied October 27, 2023

Thank you so much for your review!

Have a wonderful weekend,
Matt from the Rapid Search team

February 23, 2024

First, the sales and customer support team are AMAZING! Every app should engage with their customers this way. App was super easy to install/set-up, and the CS team helped walk me through some small hiccups I had. We are currently testing the app to see how our customers engage with it but so far, it seems pretty intuitive.

Brazzers Toys
United States
Rapid Search replied March 6, 2024

Big thanks for taking a moment to review our app! Your input means the world to us. With your feedback, we're committed to making our app even better:)

Best wishes,
Rebeka from the RS team

October 26, 2023

Exactly what I was looking for!

The Armstrong’s Site
United States
20 days using the app
Rapid Search replied November 10, 2023

Thank you so much for your review, we are happy to hear that!

Let us know if we can do something for you.
Have an amazing weekend,

Matt from the Rapid Search team

October 4, 2023

Easy to use app with good features, exactly what I was looking for. Also, the support team is amazing.

Folk Republic
United Arab Emirates
16 days using the app
Rapid Search replied October 6, 2023

Hello,

Thank you for your review and we're glad to see you're satisfied with the support. Please let us know if there is anything else we can help you with!

Have a wonderful weekend,
Rebeka from the Rapid Search team