Reviews (409)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities across products, collections, and blog posts, especially useful for stores with large inventories. It features an AI-powered search bar, smart filtering, customizable results, and analytics to monitor search trends. The app integrates easily with Shopify themes without affecting site speed. Customer support, particularly from staff members like Rebeka and Matt, is frequently praised for its responsiveness and helpfulness in customization. Merchants describe the app as transformative, improving customer satisfaction, engagement, and potentially boosting sales.

May 14, 2024

I had a problem with my search bar and the support was very helpfull and they solve my problem immediatly.
I recommend this app!

Market Portal
Greece
8 months using the app
Rapid Search replied May 17, 2024

Thank you so much for your 5 review! 🌟 We're thrilled to hear you're enjoying our app. Your support means the world to us! 🌍

May 20, 2024

No option for sorting items from newly added to old ones. that's a big missing and If you uninstall this app you will need a developer to clean caches.

Baby Clothing Wholesale Store
Türkiye
8 months using the app
Rapid Search replied May 28, 2024

Thank you for your feedback! We’ve added a “new to old” sorting option and sent you an email with the details. We're also working on improving cache management. We appreciate your input!
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Matt from the Rapid Search Team

January 10, 2024

Excellent app. Cant do without this app. We are selling mobile accessories. Its really essential for us to have robust search on our website. We get very good conversions everyday because of rapid search. This is a must have app if you have a big catalog.

Excelsior
India
Over 1 year using the app
Rapid Search replied January 19, 2024

Your positive feedback inspires us! Thanks for the 5-star review.🌟
Have a wonderful day,
Matt from the Rapid Search team

December 11, 2023

5 stars! This app helps my business so much especially because it detects misspelled words and displays new products. I have used other search apps but this is superior and far better than the default search.

SNKADX
United States
About 1 year using the app
Rapid Search replied December 13, 2023

Thank you so much for your feedback!
We are happy that we can contribute to your success. :)))

Have a wonderful day,
Matt from the Rapid Search team

Edited June 3, 2024

I have to update my review. This app is extremely expensive compared to others, and the full price isn't listed on the info page. It can quickly go above $50/month, and goes all the way up to $340/month for unlimited searches. That being said, if you don't care about the price it's an excellent app, but there are others like it.

House of Leon
United States
23 days using the app
Rapid Search replied May 15, 2024

Hi!

Thank you for your review, we are happy to see you are satisfied with the app and support team! In case you need any further assistance, just let us know!

Best wishes,
Rebeka from the RS team:)

February 23, 2024

First, the sales and customer support team are AMAZING! Every app should engage with their customers this way. App was super easy to install/set-up, and the CS team helped walk me through some small hiccups I had. We are currently testing the app to see how our customers engage with it but so far, it seems pretty intuitive.

Brazzers Toys
United States
25 days using the app
Rapid Search replied March 6, 2024

Big thanks for taking a moment to review our app! Your input means the world to us. With your feedback, we're committed to making our app even better:)

Best wishes,
Rebeka from the RS team

April 29, 2024

This app is so gud and I’m happy with it
Plus points:
Great Search bar
Give u a full responsive separate page for your search results
Supportive community
Etc
Thx ❤️

Redux PK
Pakistan
3 months using the app
Rapid Search replied May 15, 2024

Thank you so much for your review, we are happy to see you like both our app and community:))

Have a great day,

Rebeka from the RS team

January 23, 2024

It's wonderful app to have a free option which I can see how it works.

I would like to pay once my free plan ends

Konectrip
South Korea
4 months using the app
Rapid Search replied February 9, 2024

Thank you for the glowing review! We're thrilled you're enjoying our app. When you're ready to upgrade, we'll be here to assist you every step of the way. Have a fantastic day!

Matt from the Rapid Search team

January 18, 2024

This a a very good app. I have tried several other apps but keep coming back to this one. Not only is it affordable for my start up website, but it is very fast and accurate. It not only searches products but also searches contact us and store policy pages which is what I like. The only issue that I have encountered is that the placement of sticky widget does not look good in my theme on mobile as it sits too far out into page partially covering products view as you scroll down the page. Still I highly recommend this app. Thank you!

Island Life Essentials
United States
Over 1 year using the app
Rapid Search replied January 23, 2024

Thank you so much for your detailed review. We are so happy that you like our app.
We are happy to help you with the sticky widget you mentioned, we sent you an email regarding it.

Looking forward to your reply,
Matt from the Rapid Search team.

May 30, 2024

Amazing app. Even better support!
I've tried a lot of search engines over my time. Rapid AI was really easy to navigate and install. Had what I needed up and running super quick.

Matt helped me re-position my widgets and search bars which was really great.
He replied within a minute which was refreshing to get that prompt help I needed.

DEVELLI
Australia
About 1 hour using the app
Rapid Search replied June 7, 2024

We’re so grateful for your feedback, Thank you so much! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖

Have a wonderful weekend,
Matt from the Rapid Search team