Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fast, accurate search function that enhances customer experience and aids in product discovery. It's affordable, user-friendly, and easy to customize. The app's ability to search products and other pages, along with its effective filters and AI tool, make product discovery effortless. Merchants also value the insightful search analytics and quick, helpful customer support. Suitable for large stores, it improves website usability, works well on both mobile and desktop, and is particularly beneficial for new e-commerce businesses.

February 7, 2024

This new app has a lot of potential in the search and filter e-commerce field. Until now all required functionalities have been fulfilled like a charm. Also by the great support team, responding very quickly with working solutions. 5 star worth quotation!

Zwembad.co
Spain
Rapid Search replied February 9, 2024

Hello,

Thank you again for your kind and detailed review! If there is anything else we can help you with, just let us know:))

Have a great weekend,

Rebeka from Rapid Search the customer support team

February 16, 2024

I love the advanced features of Rapid Search over the stand-alone search that is inherent to Shopify. It allows for better search results as well as provides me with analytical data.

Rigolette's Treasures
United States
Rapid Search replied February 22, 2024

Hi,

Thank you for your feedback, we are happy to see you like our app and that it can assist you with improving your customers' search experience and helps you with the analytics.

Please do not hesitate to contact us if there is anything we can help you with!:)

Kind regards,
Rebeka from the Rapid Search team

August 3, 2023

Rapid AI Search has transformed my Shopify store for the better! The filters are excellent, allowing customers to find products effortlessly. The search function is lightning-fast and accurate, guiding shoppers to exactly what they need. The app's integration was seamless, and the user-friendly interface made customization a breeze. The insightful analytics help me optimize my inventory. Plus, their customer support is outstanding, ensuring a smooth experience. This app is a game-changer - five stars!

Plants & Pets
Lebanon
4 months using the app
Rapid Search replied August 4, 2023

Thank you so much for this detailed and amazing review.
I'm really happy that you are satisfied with our feature set.

Let us know if there's something else we can do for you. :) We are always happy to help.

Have a great weekend,
Matt from the Rapid Search Team

August 15, 2023

I'm glad I found out about this app because it made searches easy, simple and fast. They deserve 5 stars and I highly recommend them.
thank you all

orzonta
Germany
3 months using the app
Rapid Search replied August 17, 2023

Thank you so much for your feedback.
We are also glad that you are using our app and are satisfied with it.

Let us know if there's something else we can do for you.

Have a wonderful week,
Matt from the Rapid Search Team.

February 16, 2024

The app caused problems in our store:
- collections descriptions disappeared
- problems with loading collections
The Rapid search team was very friendly but did not solve the problem and we had to uninstall the plugin.

Pethomer
Poland
Rapid Search replied February 20, 2024

Thank you for your feedback.
We would like to deliver a seamless experience, we sincerely apologize for any difficulties. We sent you an email with questions and details for investigating the issues, our team is fully prepared to investigate the root causes of these matters and resolve them promptly.

Your concerns are of great importance to us, and we are committed to addressing them thoroughly. We eagerly await your response.

Thank you so much for your consideration.

September 21, 2023

This rapid search app is fantastic! It made adding and customizing the search bar on my website a breeze. It's a must-have for anyone looking to improve their website's search experience.

KeyMastersOnline
United Kingdom
6 days using the app
Rapid Search replied October 6, 2023

Hi,

Thanks so much for your review!
Also thank you for taking the time to write this detailed feedback.

Have a wonderful weekend,
Rebeka from the Rapid Search team

September 12, 2023

App easy to install. Had some issue with the location of the search bar on my pages but the support received was very good and the end result fully satisfactory. Interestingly enough the free version is not limited. Thanks to the team!

OurHatsDeserveBetter
France
5 days using the app
Rapid Search replied September 13, 2023

Hi again!

Thank you for taking the time to review our app and the support received! We are always grateful for any feedback and happy to help, so if you any further assistance please do not hesitate to contact us again:))

Kind regards,
the Rapid Search team

September 22, 2023

Easy to set up, good customer service and good features

Amaroz by Hanane
France
2 months using the app
Rapid Search replied October 6, 2023

Hello,

Thank you for your review!

I'm glad you were satisfied with our support, the pleasure was ours.

Kind regards,
Rebeka from the Rapid Search team

August 18, 2023

Matt helped me customise my search bar exactly how i wanted for all my websites. Quick reply times and always there. Rapid search go over and above!

Body Bud
United Kingdom
6 months using the app
Rapid Search replied August 22, 2023

Thanks so much for your great feedback. It was our pleasure to help you.
Let us know if there's something else we can do for you.

Have a wonderful, sunny day,
Matt from the Rapid Search team

March 6, 2024

Rebeka and all the team are awesome ! The app is great . And the customisation is awesome . So much data from the search bar, so easy to use because of the filters. Recommend it with two hands!

BigStore.bg
Bulgaria
Rapid Search replied March 8, 2024

Thank you so much for leaving us a detailed review! Please do not hesitate to contact us if there is anything else we can help you with:)) Thank you in the name of our whole team!

Have a nice weekend,
Rebeka from the Rapid Search team