Reviews (409)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities across products, collections, and blog posts, especially useful for stores with large inventories. It features an AI-powered search bar, smart filtering, customizable results, and analytics to monitor search trends. The app integrates easily with Shopify themes without affecting site speed. Customer support, particularly from staff members like Rebeka and Matt, is frequently praised for its responsiveness and helpfulness in customization. Merchants describe the app as transformative, improving customer satisfaction, engagement, and potentially boosting sales.

July 22, 2021

The best search bar app in the app store. Period. Having an advanced search like this will better assist your customers like it has for us. It's something a lot of stores lack, but it is so important. The live chat support is insanely fast and helpful as well. Highly recommend this app!!

Keller International
United States
9 days using the app
May 23, 2023

We needed a cheaper alternative to our current app, which recently hiked its prices dramatically. Don't get me wrong, that app had tons of features, but we hardly used most of them. Our main focus was on having a sleek and interactive instant search and a customizable search page.

Enter Rapid Search: it offers all the essentials at an affordable price that scales with your number of users, which is fair. We didn't require feature such as filter collections since Shopify 2.0 handles that well, but it is even included. It may not be as customizable as Searchanise (aka Smart Search & Filter) and lacks certain features like hiding products using tags instead of selecting them individually. Integration with other apps like Judge.me is also needed. However, overall, installing the app is a breeze, the admin interface is simple yet efficient, and if you're not into deep customization, it gets the job done nicely. Plus, they have a feature request tab where users can suggest and vote for new additions, which is reassuring for the future.

After trying four other options, it's the best alternative to the leading app I mentioned earlier. Give it a shot!

Eyefood Factory Australia
Australia
8 days using the app
Rapid Search replied June 1, 2023

Thanks so much for this amazing and detailed review of our app.
We are so grateful to have users like you! :)))

Let us know if we can do something else for you.

Have a beautiful day,
Matt from the Rapid Search support

April 13, 2022

Happy with the app so far. Has helped our customers search and find products much better, leading to more sales. Worth the investment!

Tistaminis
Canada
8 days using the app
Rapid Search replied April 14, 2022

We are very grateful for your kind review, thank you so much for using our service.

We are always at your service.

Have a wonderful day,
The Rapid Search Team

July 4, 2023

Fantastic app!

if i could i would give it 4.5 stars, the only reason being it doesn't do one little thing i would like BUT i am told it should become available in the near future.

I got this app for the filtering system mainly and it works like a dream.
i contacted support for them to change a few things and they did all but one little thing which i'm told will be possible in the near future. Matt from support was fantastic in helping me and answering any questions i had. i recommend this app to anyone who needs the features.

4.5 stars out of 5

OutdoorsE
United Kingdom
8 months using the app
Rapid Search replied July 5, 2023

Hi there,

Thank so you much for your detailed and positive review. :)))
We are grateful for your feedback.

I've sent you an email regarding your feedback and we hope that we can do something else for you to make you round it up to five stars. :))

Looking forward to your reply and have a wonderful day,
Matt from the Rapid Search team

July 28, 2021

Really great suite of features to help with searching for products in my store. Customer service is absolutely amazing. Jonas and Irisz were a great help in installing the search bar for my store :)

Mirai Sake Hall
Singapore
7 days using the app
September 21, 2022

Sehr einfach zu installieren und zu personalisieren!Mir gefällt auch das Design .Es passt perfekt in meinen Shop

Dania-Designs
Germany
7 days using the app
Rapid Search replied September 21, 2022

Thanks so much for your kind feedback. :) We are so happy to see that you are satisfied, let us know if you need something else.

Have a wonderful day,
The Rapid Search Team.

Edited September 27, 2021

Installed this app on our website and couldn't be happier with it. Simple to install, looks great works REALLY well. Emailed them to ask a quick question and Irisz replied almost instantly to tell me he they had tweaked something I wanted done and explained how it was done. Great app and service

Roofing Supplies UK
United Kingdom
7 days using the app
Edited May 13, 2022

In just one day after install I already had conversions and sold items that were never sold on the website just because customers could not easily locate them. 4 stars as it is still kind of buggy, being a new app, but no major issues! And their CS team is very involved and responsive! Thank you and keep up the great work! LATER EDIT - 5 STARS! Thank you CS!

Tencuitor
Romania
7 days using the app
Rapid Search replied May 10, 2022

Thank you for your honest review! We are focusing on giving our best, always but yes it is a long road.
We're glad we managed to bring you extra sales and value. :)))

I've just sent you an email about what we can do to make it a 5-star experience for you. :)

- Update: Thank you so much for your updated review! Much appreciated. :))) Have a wonderful weekend, -

Looking forward to your reply and many thanks,
The Rapid Search Team

July 6, 2022

Extremely impressed with this app and support team. Functionality and design both very well thought out, and straightforward to customise. Had an excellent video call introduction to talk through features and when a more complex styling question came up, the support team had my request fulfilled within 20 minutes. Will definitely be recommending.

Mungo & Maud
United Kingdom
7 days using the app
Rapid Search replied July 7, 2022

Thank you so much Lucy for your kind review.
We really appreciate having you as our client, also thank you for recommending our app to everyone. :)

Many Thanks,
The Rapid Search Team

July 29, 2022

The app is amazing, super easy to set up and very powerful!!! pretty much downloaded and happy sales! 5-stars for sure

Desert to Ocean
Australia
7 days using the app
Rapid Search replied August 1, 2022

Thank you so much for your review. We are all very glad that you are satisfied with our app and our service.

We wish you a wonderful day,
The Rapid Search team