Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service across multiple channels such as email, social media, SMS, and voice. Its integration with Shopify allows easy access to customer data like order history and cart contents, improving interactions. Features like workflow automations, tagging systems, and chatbots are praised for their efficiency. The customer support team is noted for their quick and helpful service, making this tool essential for consolidating communication channels and boosting operational efficiency.
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the folks over at re-amaze and have changed the game... as multi channel commerce grows so does communication and they are literally the best tool for all channels and they have a mobile app.
Excellent software. Has saved us hundreds of hours so far and the user interface is amazing. Really a life saver. I would recommend this to any Shopify store looking to automate their customer service.
Awesome helpdesk with the right amount of automations and a DEEP integration into shopify. They've been critical in helping us automate and scale while still serving our customers well! New features rolled out continuously which is always great to see.
It's so great knowing we always have quick Re:amaze help on standby through the live chat--everything is quite intuitive to begin with, but for those days where your brain is a bit slow to wake up they are always ready to help get things done!
Great app. Game changer. Makes support from all channels ridiculously easy. A+++++++
Reamaze is fantastic. The app is very powerful and easy to implement. Their customer service team is really responsive, and have even added features based on our suggestions. Highly recommend!
Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.
Most amazing customer support app in Shopify. Seamless integration and amazing features. Support is always there to help with setup. Highly recommend.
Super great APP and BETTER SUPPORT! 100% Recommended
We move from Zendesk to Reamaze and we never look back!
This app has been great for our team. All emails and customer communications pulled together into the one place. Also like their Article section... if the Reamaze guys are reading this, it would be good if internal articles could have comments :) We tried several app's and this is by far the best. Customer service from the Reamaze team has been AMAZING - thanks guys!