Reviews (691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting Average Order Value (AOV) and conversion rates through effective upselling and cross-selling. They find the smart cart and post-purchase offers particularly effective in enhancing sales and the shopping experience. The app is noted for its easy setup and seamless integration. Exceptional customer support is frequently mentioned, with team members like Max and Monica praised for their proactive and strategic assistance. The app's comprehensive features, including customizable widgets and automation capabilities, are also highlighted for their impact on sales growth and customer satisfaction.
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Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.
We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm looking forward to more customizations with our Tapcart mobile apps.
If you're already making money this will definitely make you more.
Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the features and customizations you need to drive even greater results. 🚀
Rebuy is an easy solution to enhance your customer's check-out experience. We moved our store from a standard check-out to a drawer cart check-out with upsells at check-out. While it has yet to be seen how well these upgrades will improve our Average Order Value or Conversions, what has been most impressive is Rebuy's customer service and support. Unlike many other apps that I have used across many devices (Android Apps, Shopify Apps, etc.) that have a decent app but poor support (what do you do when you need help), Rebuy provides timely and consistent support that goes above and beyond what I was expecting.
Just for that, I would 100% recommend giving Rebuy a try to see if it will work for your store/company, because they will do what they can to make sure you succeed.
Thank you for your detailed feedback! 🌟 We're delighted to hear how pleased you are with our customer service and support. Your recommendation means a lot to us, and we're committed to helping you see those improvements in AOV and conversions. We're here for you every step of the way!
Love everything about this app - it has heaps of features to adopt, is super easy to use, and has increased our AOV substantially. We've been working with Max for some time now and he's been so helpful and responsive with our more technical requests and implementations. Suki and Emelia have also taken good care of us during a Rebrand in which all of our widgets and Smart Cart needed redesigning, and their patience hasn't gone unnoticed - thanks so much team!
Thank you for the wonderful feedback! 🎉 We're thrilled to hear how our app and team, including Max, Suki, and Emelia, have positively impacted your business. Your success and satisfaction are our top priorities, and we look forward to continuing to support your growth!
Working with Rebuy for six months now and very satisfied! The cart looks very clear and works well, especially with our shop where there are lots of products in the cart. Rebuy Widgets have also increased our AOV significantly. In addition, we would like to thank the support team (Dante and colleagues) for fully developing a 2nd shopping cart for our B2B shop without charging extra for it! Robin
Hi Robin,
Thank you so much for your glowing review! We're thrilled to hear that our cart and widgets have made such a positive impact on your shop. I'll be sure to pass along your thanks to Dante and the support team – they’ll be delighted to hear it. 😊
We're big fans of Rebuy. Its one of those rare Shopify apps that simply works great. The more you learn the platform, the more you find ways to improve not just your AOV and CVR, but also your customers' experience on your site. Rebuy's system of data sources as the logical foundation for its various widgets is very powerful without sacrificing user-friendliness. It's truly endless what you can do with Rebuy to increase your overall revenue.
The team over there is excellent too -- everyone I've chatted with through their live chat feature has been super helpful. Our merchant success manager Monica brings great ideas and feedback to our meetings and clearly has our continued success in mind. Our onboarding team of Logan and Aiman were great too.
There are things I would change about their analytics dashboard and reporting. Revenue is somewhat over-attributed, but not in a way that we're not aware of, and we've simply developed our own dashboard in-house using their CSV exports. Our in-house dashboard shows clear ROI, so we're confident that Rebuy is worth every penny.
Highly recommend!
Thank you for your detailed and enthusiastic review! 🌟 We're thrilled that Rebuy is enhancing your AOV, CVR, and customer experience, and that our team has been so supportive. We'll take your feedback on the analytics dashboard to heart and strive to make it even better. Here's to your continued success with Rebuy! 🚀
Great tools to drive CRV and engage customers.
Support teams are fantastic and always there to guide you & get the most out of the platform
Highly Recommended
Thank you so much for your wonderful review! 😊 We're thrilled to hear that our tools and support teams are making a positive impact on your customer engagement and CRV. Your recommendation means the world to us!
We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.
Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀
Working with Max & Steven to solve an issue we had with our sidecart widget was great. Super responsive and great communication went a long way and reassured our team that we made the right choice in selecing Rebuy and that we would get to a solution quickly.
Thank you for sharing your experience! 😊 We're thrilled that Max and Steven were able to assist you promptly and effectively. We're dedicated to ensuring your success and are always here to support you!
As a business that has been using Rebuy for several years, our experience with this personalization platform has been exceptional. From its powerful tools to its top-notch support, Rebuy has consistently delivered above and beyond our expectations.
Thank you for your continued trust and support over the years! We're delighted to hear that our tools and support have consistently exceeded your expectations. We're committed to maintaining this level of excellence for you. 🌟
Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!
Thank you for the fantastic feedback! 🌟 We're so glad our team could assist you promptly and efficiently. Your satisfaction with our features and service means the world to us!