Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

March 21, 2023

Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.

Sleeping Baby
United States
Over 2 years using the app
Rebuy replied March 21, 2023

Thank you so much for taking the time to leave us such a positive review! We're pumped to hear that our customer service has met your expectations and that Rebuy has helped give your business a boost in AOV. That's what we're here for! If you ever have any questions or concerns, please don't hesitate to reach out to us.

March 29, 2021

Rebuy is tremendous. The Rebuy app drives significant, double-digit increases in AOV for our store. The Rebuy team is always responsive and available to help optimize and tweak things for our store at a moment's notice. I cannot speak highly of both the app and the team. John and his team of dev's are top notch. If you're not using Rebuy, you are leaving money on the table!

disco
United States
Over 2 years using the app
November 23, 2021

Beautiful app. The developers are also super prompt to help with my integration questions. Super super happy.

Calming Dog
United States
Over 2 years using the app
October 11, 2023

I absolutely love REBUY! It has helped me increase revenue so fast. Max Trummer has been great to work with. He personally reached out to me and asked me to schedule a call with him because there were a few things he thought we could do better, and I appreciated his insight and help so much. Big fan of ReBuy!!!

&Collar
United States
Over 2 years using the app
Rebuy replied October 13, 2023

We're over the moon to hear you're loving REBUY and seeing such fast revenue growth! Max Trummer is indeed fantastic, and we're glad to hear he could assist you personally. If you ever need more help or have questions, don't hesitate to get in touch. Happy selling! 😊🚀

Edited April 6, 2021

Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.

Blue Steel Jewelry
United States
Over 2 years using the app
November 20, 2023

The system is very robust, but has also been easy to use and allows for quick and easy implementation of incentives to increase AOV. In particular, I was VERY impressed with their support staff. We had a quick turn around on a unique feature we wanted to implement and their team sprang into action and was incredibly communicative throughout the process. Janet and Isaac in particular went above and beyond (including responding over the weekend) to ensure our promo was live for Black Friday sales. Great team along with the product

Warstic
United States
Over 2 years using the app
Rebuy replied November 24, 2023

We appreciate your kind words about our team and the product. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your success! 😊

December 8, 2022

All I can say is WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creative and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience . Rich is the best account manager I've ever had across ANY app and Emelia is the best dev lead I've ever worked with. Rebuy is a home run for sure!

Michael Bires
Nutrition Faktory Founder/CEO

Nutrition Faktory
United States
Over 2 years using the app
Rebuy replied December 8, 2022

Thank you for the review! We appreciate your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason.Thanks again. Cheers! 👋

January 5, 2023

Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.

U Beauty
United States
Over 2 years using the app
Rebuy replied January 5, 2023

Thank you so much for taking the time to share your review and positive experience with our app. 🙏 Give us a shout should you ever need any assistance!

September 26, 2023

Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.

Darn Good Yarn
United States
Over 2 years using the app
Rebuy replied September 29, 2023

We're thrilled to hear about your fantastic experience with Keaton R at Rebuy! We take immense pride in our team's dedication, and it's truly rewarding to know that Keaton's expertise made a positive impact on your business. We're committed to being there for our clients, rolling up our sleeves, and ensuring your success every step of the way.

July 27, 2021

Rebuy offers so many different options to optimize the checkout and create non-possible upsells. It's a must have for every professional eCom Seller!

Doggykingdom
Austria
Over 2 years using the app