Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

June 24, 2020

Amazing app and the team is super helpful! They are so responsive and give great ideas and recommendation to increase AOV. Definitely recommend!

Knotty Knickers
Canada
Over 2 years using the app
Rebuy replied June 24, 2020

Thank you so much!! You guys have been awesome to work with and are always pushing the envelope of what’s possible!! Keep it up and THANK YOU for the positive feedback. Makes a HUGE difference to our team. Cheers! 👋

January 14, 2022

Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.

Printfresh
United States
Over 2 years using the app
October 22, 2021

Hi, I am loving the upsells as well as the ability for users to purchase again after purchasing with post-purchase. Flynn was very helpful thank you.

Goddess Detox®
United States
Over 2 years using the app
August 31, 2022

Rebuy has helped our business generate thousands of additional sales through their help in setting-up post-purchase offers, cross-sales, gift with purchases, and in helping us implement their Smart Cart feature. They have a great team of developers and account managers that are passionate about their company, knowledgeable about the subject and processes for implementation, as well as, simply just exceptional people to work with. Their communication has always been quick and helpful. Overall, as one of the first brands to begin working with Rebuy, it's no surprise that we've seen them grow into a powerhouse within the E-Commerce industry in just a few years. Rebuy has our full endorsement and we're excited to continue working with them moving forward in the future.

Redline Steel®️
United States
Over 2 years using the app
Rebuy replied August 31, 2022

Thank you SO much for this magnificent review! We are delighted to hear about your positive experience with the Rebuy Product and the Rebuy Team.

We are super excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

October 14, 2022

Great app and service. You can't beat the functionality and support of this product. One of the best out there.

WP Standard
United States
Over 2 years using the app
Rebuy replied October 15, 2022

Thanks so much for the review! We are excited that you are having a great experience with the app and our support team. We look forward to watching your continued success with Rebuy!!

March 21, 2023

Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.

Sleeping Baby
United States
Over 2 years using the app
Rebuy replied March 21, 2023

Thank you so much for taking the time to leave us such a positive review! We're pumped to hear that our customer service has met your expectations and that Rebuy has helped give your business a boost in AOV. That's what we're here for! If you ever have any questions or concerns, please don't hesitate to reach out to us.

March 29, 2021

Rebuy is tremendous. The Rebuy app drives significant, double-digit increases in AOV for our store. The Rebuy team is always responsive and available to help optimize and tweak things for our store at a moment's notice. I cannot speak highly of both the app and the team. John and his team of dev's are top notch. If you're not using Rebuy, you are leaving money on the table!

disco
United States
Over 2 years using the app
November 23, 2021

Beautiful app. The developers are also super prompt to help with my integration questions. Super super happy.

Calming Dog
United States
Over 2 years using the app
Edited April 6, 2021

Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.

Blue Steel Jewelry
United States
Over 2 years using the app
December 8, 2022

All I can say is WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creative and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience . Rich is the best account manager I've ever had across ANY app and Emelia is the best dev lead I've ever worked with. Rebuy is a home run for sure!

Michael Bires
Nutrition Faktory Founder/CEO

Nutrition Faktory
United States
Over 2 years using the app
Rebuy replied December 8, 2022

Thank you for the review! We appreciate your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason.Thanks again. Cheers! 👋