Reviews (724)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.
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Support team is unbelievable and went above and beyond in helping me with a specific layout that I needed. Cart is much cleaner than the default theme one and allows for very easy upsells.
Thank you so much for your kind words! We are thrilled to hear that we were able to exceed your expectations in helping you with your specific layout needs, and that you are happy with the results.
Please don't hesitate to reach out to us again if you need any further assistance or have any other questions. We are always here to help!!
The overall experience has been great so far.
We had the app installed on one of the websites, implemented dynamic bundles and gift with purchase which went well and seen results straight away.
Since we started working with Monica Neal on the "7 weeks growth program" I feel like we have finally started to make the most out Rebuy Engine. Monica's been great leading the growth and keeping us updated with the new widgets. I'd also like to mention we had difficulties implementing the SmartCart due to our custom theme, the team was on it and helped us deliver an "on brand" customer experience without having to involve a 3rd party developer, mega helpful.
That's fantastic to hear! We are so glad to know that the overall experience has been great, and it sounds like Monica Neal and the team have been doing an excellent job in helping you implement the tool. Please do reach out if you ever need anything in the future!
Amazing app! By far one of the best customer support from any SaaS business out there! These guys will do the most to make sure you're up and running smoothly!
Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well
Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!
Aiman Alamdy is an absolute beast!
Most reps will just respond to an inquiry with a ton of links with robust documentation on how the user needs to make the change. Aiman was able to get into the code over a Zoom call and help us from start to finish to set up our upsells and ensure they were firing.
He cares about customers and is willing to go above and beyond to ensure they are taken care of.
Thank you for the glowing review! We are happy to hear that you have been having such a wonderful experience with the Rebuy. Please don't hesitate to reach out should you have any questions 🤩
Incredible tool to dynamically upsell items, AND works in Recharge's checkout too. The setup is very easy/intuitive to use. For the more technical offers we wanted to test, their team is very helpful and communicative, we were testing out a very custom setup for some of our biggest holiday deals and they were available to assist us throughout the entire process, including weekends and late nights. Couldn't have done it without their great team. Shoutout to Dylan & Strauss!
Shout out to Dylan and Strauss for sure!! Dream team right there! 💫 Let’s goooo fellas! 💪 and thank YOU for sharing your experience and taking the time to leave a positive review for us. It makes a huge difference to our entire team! 🤟
The best app we use on Shopify! Rebuy has played a big part in helping drive up CVR and AOV. Also can't say enough about the Rebuy team. It's usually a struggle to have a productive live chat with support but Rebuy is always is super attentive, genuinely helpful, and technically sound. Wish we would have used the app sooner and can't recommend enough!
Super thankful for your review! Please keep in touch and let us know if there is ever anything we can do for you 😊
Amazing team and app - this app pays for itself + my shopify plus membership. Ian has been SUPER helpful with setting up my rebuy features.
Thanks for the great review! We are pumped you are enjoying the app and are seeing so much success!!! We can also confirm Ian is amazing, so thanks for calling that out!!! We look forward to watching your future success.
I will always recommend this app, not only for all the features it offers, but also for its excellent customer service!!
😊 Thank you for your wonderful feedback! We're delighted to know you're happy with our app and customer service. Your recommendation truly means the world to us, and we're dedicated to ensuring you always have a fantastic experience. If you need help or have any questions, feel free to get in touch anytime. Your support is truly appreciated! 🙌
I really have a good experience with Dante from Rebuy. He helped me build my data sources and is always very responsive whenever I need help with something.
Thank you so much for the feedback! We are beyond thrilled to hear that Dante was able to provide the support you needed. If there's anything else you need help with in the future, just give us a holler. We'd be happy to continue supporting you and making sure you're business is successful!