Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

January 13, 2021

Cannot rate highly enough. Support installed and customised the app for us and responded to all my questions in under an hour. We put the app live on our storefront and saw an immediate 7% boost to AOV. Absolute no-brainer. If you aren't already doing product, cart, and cart drawer upsells, install this app today! My only constructive feedback is that the reporting/ analytics is a bit clunky, but the info is there.

Pick N Mix London
United Kingdom
About 1 year using the app
October 6, 2022

This app helped us consolidate our tech stack. Prior to discovering ReBuy we were using separate apps for cart slider, upsells & cross sells, and recommended products. The team was extremely helpful with getting everything set up and offering their support as needed.

LyfeFuel
United States
About 1 year using the app
Rebuy replied October 6, 2022

Hey LyfeFuel Team!

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

November 2, 2023

This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.

DrawLUCY
United States
About 1 year using the app
Rebuy replied November 6, 2023

Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.

March 22, 2022

We've been using the product recommendations at checkout, works great. Setup has been easy and disturbance-free on live site.

Miniweight
France
About 1 year using the app
Edited February 7, 2023

Well, we have had Rebuy Personalization app for the better part of 2022 into 2023 and the results are socksational. We launched 6 different product widgets throughout the site.
Some are AI driven while others remind visitors what products they browsed on the site (kinda like a wishlist). We have 4000 different socks so the "recently visited" widget helps remind visitors so they can add-to-cart quickly, increasing
conversions. The widget ui is silky smooth to the touch and the add-to-cart button is tightly integrated and blazing fast. In our Rebuy Smart Cart Drawer we have a 3rd party integration with "Card Isle" that fits well with our gifting and gift wrapping add-ons. We also have more AI driven widgets in the cart. On the checkout page we have another upsell widget for quick adds. And we are now testing after checkout up-sells to a specific audience. Any support questions, be it technical or marketing, are handled quickly. The launch manager made the process simple, expect to be up and running in no time, that was our experience. Highly recommend this app. Kudos to the Rebuy Team!

John's Crazy Socks
United States
About 1 year using the app
October 17, 2023

Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience.
The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.

Cheeky Chickadee Store
Australia
About 1 year using the app
Rebuy replied October 20, 2023

We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀

December 28, 2021

great and fast support, rebuy is our core market, impossible to come back without it, we love it ;-)

Oniros
France
About 1 year using the app
October 12, 2022

We implemented this app for the flyout cart and recommend items feature. I was recently having some issues and one of their customer service reps, named Diana, was a lifesaver. She was so patient and helped me fix wonky coding that our contract developers implemented in an effort to match our branding.

1908 Brands
United States
About 1 year using the app
Rebuy replied October 15, 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!

July 19, 2023

Rebuy has been an awesome tool for increasing our AOV and conversion. We are seeing great results on our Cart and Checkout widgets, not only in product discovery but also in building larger baskets. Their team is really hands on and responsive and the app is very intuitive.

Vosges Haut-Chocolat
United States
About 1 year using the app
Rebuy replied July 21, 2023

Thank you for your kind words and appreciation. We're committed to providing the best support, and we're here to assist you further with any feedback or questions you may have. We value you as a customer and thank you for choosing Rebuy!

June 26, 2023

We have been using this app for its AI recs over the last 12-13 months and have received an increase in AOV, recently after upgrading to plus, we've utilized their other features and have only noticed an increase overall.

Their support is top-notch and they're very quick to respond, answer any questions and fix any problems.

Thank you to the rebuy team - we are customers for life!

Space Cables
United States
About 1 year using the app
Rebuy replied June 26, 2023

Thank you so much for your kind words and for sharing your positive experience with our app and team. We take great pride in providing a top-notch product and support, and we are pleased to know that we have met your expectations. If there's ever anything else we can assist you with, please don't hesitate to reach out. We are here to support your success every step of the way!!! 🤩🤩