Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited April 6, 2021

Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.

Blue Steel Jewelry
United States
Time spent using app: About 1 month
March 31, 2021

One of the must have apps to add to your store. We are only a couple of weeks in and it has been a solid addition to our site. The support team has gone above and beyond to help us get set up. Strauss is a stud and has been awesome to work with. 100% recommend this app and the team behind it.

United States
Time spent using app: 15 days
March 29, 2021

Rebuy is tremendous. The Rebuy app drives significant, double-digit increases in AOV for our store. The Rebuy team is always responsive and available to help optimize and tweak things for our store at a moment's notice. I cannot speak highly of both the app and the team. John and his team of dev's are top notch. If you're not using Rebuy, you are leaving money on the table!

United States
Time spent using app: Over 2 years
March 26, 2021

Rebuy was extremely simple to setup and implement immediately! Their team provides exceptional customer support and is available to help anytime - amazing communication.

United States
Time spent using app: 6 months
Edited December 7, 2022

We started with Rebuy in early 2021 when we had Strauss help us get it all set up. It’s been phenomenal for increasing AOV. Then, we did a major website update I needed Rebuy help! Rebuy was on the spot with their Live Tech team on BLACK FRIDAY! I got the help I needed for BFCM, and then I was lucky enough to get a call scheduled with Rich so I could learn all the NEW features Rebuy has built since early 2021 [because they have TONS OF NEW features]. Let me say: Everyone NEEDS a Rich to help you max out your value with Rebuy. He’s smart, funny, quick, and MAN, he can teach you how to leverage Rebuy FAST! Get Rebuy and then sit back and be amazed at their Tech team, service, knowledge, and increased AOV!

Holistic Habitat
United States
Time spent using app: Over 1 year
Rebuy replied March 25, 2021

Wait and watch the money bags 💰 flow in! Yahoo! Your customers will greatly appreciate the heightened UX and on site personalization and will certainly buy more as a result and appreciate the upgraded UX! Let's go! 🐎

March 24, 2021

The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!

Mission Meats
United States
Time spent using app: About 1 month
Rebuy replied March 25, 2021

Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙

March 4, 2021

We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!

Toynk Toys
United States
Time spent using app: 6 months
Rebuy replied March 4, 2021

Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!

February 23, 2021

Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.

Moon Juice
United States
Time spent using app: About 1 month
Rebuy replied February 23, 2021

Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏

February 19, 2021

Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.

United States
Time spent using app: About 1 hour
Rebuy replied February 19, 2021

Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌

February 6, 2021

The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.

United States
Time spent using app: 2 months
Rebuy replied February 6, 2021

Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏