Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

November 21, 2022

L'outil smart cart améliore considérablement l'expérience d'achat super rapidement. Cela jumelé avec les autres multiples possibilités font de Rebuy un incontournable pour notre site web!

Perlimpinpin
Canada
8 months using the app
Rebuy replied November 21, 2022

Merci beaucoup pour la bonne critique! Nous sommes ravis d'apprendre votre succès !

September 21, 2022

It’s a really amazing app! The learning curve is super steep but when you get how the system is setup it gives you awesome possibilities!

TacNGear
Sweden
8 months using the app
Rebuy replied September 21, 2022

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

Edited June 10, 2020

Love this app! The support team was excellent. Upgraded my theme with gorgeous up-sell functions! Would recommend! :)

The Pretty Smart Food Co
United Kingdom
8 months using the app
Rebuy replied June 18, 2020

Thank you for the feedback!! We have some killer marketing automation features that are also worth a look!! So cool to have you guys onboard! We appreciate your business and the positive feedback. Thank you!

March 11, 2022

App is amazing and support even more so. Quick to respond and the app drives revenue by increasing AOV and more

Baraka Impact
Canada
8 months using the app
Edited March 6, 2023

Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.

The POWER of Elderberries
United States
8 months using the app
Rebuy replied August 25, 2022

Hi POWER of Elderberries team!

Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!

May 24, 2019

We've been using Rebuy now for 7 months and it's helped significantly to boost AOV and repeat sales. It's one of our key e-commerce apps and works with some of our other top apps like ReCharge Subscriptions. We use the one-time order follow up feature to drive repeat sales and sell new subscriptions and the intelligent cross selling feature to drive increased engagement and add to carts from our product pages. Customer service has been top notch. Fast and professional. Highly recommended.

- Primal Kitchen, Shopify Plus

Primal Kitchen
United States
7 months using the app
Rebuy replied May 27, 2019

Thank you Primal Kitchen for the 5 star review! Thank you for the positive feedback! Hearing from merchants about what works makes a big difference to all of us here at Rebuy. We listen to every piece of feedback we get. We double down on what's working and fix what's not. Terrific job leveraging Rebuy's full feature set; maximizing revenue growth, boosting customer engagement, and increasing AOV. 👏 Automating order follow ups, cross selling, and upselling. Again, nice work and thanks for the 5 star review.

- The Rebuy Team

April 6, 2023

Great addition to our tach stack. Does exactly what you need it to and more. Support team are excellent with both strategy and technical support. Our success manager Rich has been an excellent help!

Au Vodka
United Kingdom
7 months using the app
Rebuy replied April 6, 2023

Thanks so much for the great review! We are pumped to hear that the app is performing so well for your business. We will be sure to pass on your appreciation to Rich and the Support team, for their excellent assistance. If you ever need anything in the future, please give us a shout!

April 13, 2021

A+, great great great customer service! Thanks to John and Dylan for their help with the app setup. Would strongly recommend it!

BulbAmerica
United States
7 months using the app
December 23, 2020

John, James & the team at Rebuy are awesome! They are always very responsive when something comes up. Rebuy has greatly boosted sales for us during this year of huge growth. Much love to the team at Rebuy!

Elevated Faith
United States
7 months using the app
Rebuy replied December 23, 2020

Thank you Josh!! Very thankful for the chance to work with you all throughout this wild year known as 2020! So much more ahead and more to accomplish in 2021! Let's goooo!!! 🦅🙏 💯💪👋

Edited March 16, 2022

Rebuy is one of, if not the best, app we've added to our Shopify store. The upsell and cross-sell options are many, and varied. Being a relatively new Shopify Plus store, we're currently focusing on the low-hanging fruit of increasing AOV. The set-up was pretty simple and we're already seeing improved results. Bonus? Aaron from their team was super helpful, proactively reaching out and providing guidance for the next level-up of options we should be taking advantage of. If you can, get this app! 3/16/2022 : UPDATE: still in love with this app, had a technical question today and Strauss fixed it in lighting speed, another example of their exceptional support.

Bearsville Soap Company
United States
7 months using the app
Rebuy replied September 25, 2021

💪 thank you for taking the time to share this review! It makes a big difference to our team! Thank you! Aaron is awesome!!