Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

October 16, 2023

We've been on the hunt for an app to give our Shopify store that extra edge, and Rebuy's Smart Cart has been a game-changer for us. After setting up tiers in our smart cart, we saw a noticeable uptick in our conversion rates and sales – it's been truly transformative for our store. But beyond its stellar features, what really stands out is their exemplary customer support. We had a specific requirement related to product quantity limits in our cart, and Moe from their support team went above and beyond. He provided custom coding to ensure the feature was integrated seamlessly. It's rare to come across such proactive and efficient customer support in the industry. We're absolutely thrilled with the Rebuy app, and there's no doubt we'll be sticking with it for the long haul. A big thumbs up!

Sophia's Home Favorites
United States
10 months using the app
Rebuy replied October 20, 2023

Wow, thank you for your amazing feedback! We're beyond excited to hear how Rebuy's Smart Cart has made a significant impact on your Shopify store's success. We're especially pleased that Moe from our support team could assist you efficiently and tailor the app to your specific needs. We're here to make your experience seamless, and it's customers like you that keep us inspired.

May 11, 2020

One of the easiest apps to setup cross sells and repurchases we've found. Their customer service is amazing. Highly recommend Rebuy!

Wellnesse
United States
10 months using the app
Rebuy replied May 11, 2020

Thank you! Your in-cart upsells look awesome! Amazing work Dylan! 👏 Super proud of our team and what they did with your account. Thank you to all involved! Let's do more!! 🎉🎉🎉

November 10, 2023

Rebuy has been a great addition to our Shopify store! Max Trummer has been very hands on with our account and has helped us immensely with his strategic suggestions and execution assistance.

Sigma Beauty
United States
10 months using the app
Rebuy replied November 13, 2023

We're thrilled to hear that Rebuy has made a positive impact on your Shopify store! It's fantastic that Max Trummer has been hands-on, providing strategic suggestions, and assisting with execution. If you ever need more guidance or have questions, don't hesitate to reach out. We're here to support your success! 🛍️🚀

Edited September 8, 2023

We implemented Rebuy quickly and easily with the help of Ian and the rest of the team. We implemented the day before black friday and Rebuy helped us reach out sales targets for the holiday! There is so much you can do with this app, looking forward to utilizing all its capabilities... update after 9 months of use, we LOVE this product and they are always adding features. The consultants are top notch and are always responsive and willing to hop on a call and implement solutions realtime if needed. Great company, great product, great team.

Caskata
United States
10 months using the app
Rebuy replied December 5, 2022

Hey Caskata Team!

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and team. It looks like you hd some awesome Black Friday sales!

Please let us know if there is every anything else we can help with.

October 12, 2021

Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!

INVIGOR8
United States
10 months using the app
July 6, 2023

Rebuy offers a wide range of features. It has become an integral part of our customer journey and we will continue to build on Rebuy's features. Rich is always available and open to discuss new ideas and helps us improve our use of the wide range of features. Many thanks to Rebuy for the great work you do. We highly recommend it.

feey AG
Switzerland
10 months using the app
Rebuy replied July 6, 2023

Hey, thank you so much for your awesome review! We're thrilled to hear that Rebuy has made such a positive impact on your customer journey. We're grateful for your kind words about Rich and his support in exploring new ideas and improving feature utilization. Your recommendation means the world to us, and we'll keep working hard to provide you with the best experience possible. Thanks again!

February 7, 2022

We LOVE this app. It does everything you would expect and more. Though, what I love most about this company is their amazing customer service. It is the best I have ever experienced, really amazing and supportive. We've been using Rebuy for over a year and love everything about it.

SEEN
United States
10 months using the app
Edited October 7, 2020

Had a question about getting this setup with ARPU and John helped me get it settled in no time. Really excited to see how I can use ReBuy with everything else we are doing!

Bambu Earth
United States
10 months using the app
Rebuy replied October 16, 2020

Cheers! Let’s keep it going! And thanks for sharing this feedback!! 🙏

December 5, 2022

We use this application mainly for the lovely cart. We have had several promotions where we were unsure how to implement them in our cart, but Diana was so lovely and helped us many times achieving our perfect look. Really quick, easy, user-friendly and above all, amazing customer service!!! Really recommend this application!

Lait de Soja
Netherlands
9 months using the app
Rebuy replied December 5, 2022

Hi Lait de Soja Team!

Thank you for the great review! We are so happy to see that you are enjoying Rebuy!

We look forward to seeing your ROI grow with further optimizations :-)

April 17, 2020

The app is great and very flexible. The team behind is a huge help every time we need some quick modification or changes in the front end or backend. They are super fast in reply which is one of the best things about this team, so you can always rely on them for any changes or updates you might need.

Kettle & Fire
United States
9 months using the app
Rebuy replied April 17, 2020

Congrats on the custom API based integration in your cart flyout! The install looks amazing! Nice work! Let's continue to build out more API-based integrations site wide. Keep us posted and keep in touch. Thank again for the positive feedback and five star review. We appreciate it!! 🙏