Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase Average Order Value (AOV) and conversion rates through AI recommendations. They value its Smart Cart feature, dynamic bundles, and upsell/cross-sell capabilities. The app's predictive analytics and machine learning help anticipate customer needs, while its reporting tools assist in performance tracking. Despite a learning curve, the support team is always ready to help. The app integrates smoothly with Shopify, offers a free trial, and is praised for its user-friendly interface and customizable features. It's a crucial tool for those seeking to offer a personalized shopping experience and boost sales.

August 10, 2020

Great app. Great support team. Using this app for a few months already and we are happy about it! Recommend.

4 months using the app
Rebuy replied August 10, 2020

Thank you so much!! 🙏 So much more we can do too in the areas of personalization including upsells, cross-sells, recommended products, reorders and reactivate subscription campaigns. We are looking forward to doing everything we can to help support and grow your business in these areas and beyond. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

April 16, 2020

John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.

United States
5 months using the app
Rebuy replied April 17, 2020

This review is awesome! Thank you! You guys are crushing it and really fun to work with. Keep up the awesome work and thanks again for the review. Cheers!

September 8, 2021

So far we are happy with this app and the Rebuy customer service. They were helpful in quickly identifying a potential issue and making custom adjustments to help us go live. Excited to see how the app performs!

Beach Riot
United States
12 days using the app
Edited April 6, 2021

Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.

Blue Steel Jewelry
United States
About 1 month using the app
July 10, 2020

the app is super powerful and the team is incredible. excellent customer support throughout the whole experience

United States
3 months using the app
Rebuy replied July 10, 2020

That's terrific for us to hear! Thank you so much!! Your site is awesome too btw!! Love the style https://drinkbev.com/ and thank you again for allowing us the chance to work with you and unlock amazing personalized shopping experiences and upsells, and cross-sells!~ Cheers! 👋

September 2, 2020

A fantastic app, easy to set up and start generating additional revenue with incremental upsells. Also, when I had a couple of issues, they are super easy to deal with and resolved it within minutes! - Ellie

Knifewear - Handcrafted Japanese Kitchen Knives
3 months using the app
Rebuy replied September 23, 2020

Woot! Thank you! 🙌

Edited September 10, 2019

Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)

United Kingdom
7 months using the app
Rebuy replied September 10, 2019

Thank you so much! 🙌

May 25, 2019

We've had a similar experience using Rebuy as Primal Kitchen. Almost everything we do is built around subscriptions so the fact that Rebuy works with this in mind has been great for us. We've been using Rebuy for a little over 7 months now and it's definitely helped boost sales and overall revenue. We use the app to send automated order follow up emails with embedded coupons which we use to incentivize reorders and the smart cross sell tools (customers who bought this also bought) on our product pages and shopping cart. Rebuy works with our subscription app ReCharge which is really nice. Also, the app has stellar in-app reporting using the 30 60 and 90 performance reports so you can see what impact the app is having. For example sales figures, click through rates, average revenue per email, add to carts, product views, etc. Developers have been quick to respond and open to feedback. Great app. 5 stars.

- Primal Blueprint, Shopify Plus

Primal Blueprint
United States
9 months using the app
Rebuy replied May 28, 2019

Thanks for the feedback and 5 star review. Since subscriptions are a big part of your business you should know we have some new ReCharge Subscription features in the works; Powerful, automated cancel follow up emails with one-click rebuy/reactivate links + related analytics. 🙌

Keep in touch and thanks again for the feedback and ⭐️⭐️⭐️⭐️⭐️ review.

- The Rebuy Team

April 13, 2022

Unbelievable capabilities and the support staff, especially, Strauss, is AMAZING. Honestly, founders of Rebuy, Strauss deserves a raise. Absolute rockstar.

Frontline Boutique
United States
About 2 hours using the app
January 20, 2020

Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!

Sociedad Mex. de Parrilleros
5 months using the app
Rebuy replied January 20, 2020

Thank you for your review! Also, thank you for reaching out to us so we could be aware of and fix the issue. Customer satisfaction is #1 for us. We appreciate your business! Again, thank you! 🙌