Reviews (751)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.
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swiss army knife app., AND great support crew to back it up! You're crazy if you are not using Rebuy
Hey SaltWrap Team!
Thank you for the grand review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)
Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend
I have seen good results with the Rebuy App. Bradley in tech support is Rock Solid and is always happy to help me integrate with our site. Steve is also Amazing and just helped me customize the smart cart for a live promo.
Thanks for the great review!
We are happy you are enjoying the app and the support.
Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!
Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!
Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.
Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy
Amazing communication from Christian and Isaac. They even helped with a small customization to our cart drawer. Up and running in a single day. Would highly recommend them for your cross-sell tech stack.
I've been with Rebuy for a littel over a year. There are some great things about rebuy in personalizing the customers experience but a lot of glitches as well that cause many customer complaints. I speak with rebuy maybe only once every few months. My rep I normally talk to was out of town for a long time and I was set up with a succes manager Max instead. We had a 30 min call and discussed some things we can do to make my site experience better for customers due to all the email complaints I have been receiving (6 changes we discussed to be exact). Their interface isn't the easiest to navigate so I asked Max to help. He did half of ONE task. When I kindly asked about the rest of the items he replied with a rude email that was jaw dropping telling me he "went out of his way" to do what he did and that I can do the rest of the things myself. WOW. Basically how dare I not be jumping for joy for him taking a couple minutes out his day to do what he did. Not the experience I would appreicate from a company I've given thousands to. I've also not seen any jump in my conversion rate since using this app.
Hello Gogo Lush Team,
We are sorry to hear that you have experienced a difficult start in setting up Rebuy, and that the amount of help provided has not met your expectations. We understand that launching can be a daunting process, and we are sorry that our guidance has not been sufficient to assist you in a smooth launch.
One of our executives will be in touch to discuss the situation further to see how we can assist and make things right. We are committed to resolving the issues at hand and look forward to a long fruitful partnership!
Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure!
Phil Symonds
We Sound Human Founder/CEO
Customer success is what we love!! 🙌 Thank you for sharing your story! Helping our customers success if SO important to us and we are so glad to see that you have had an awesome experience with our team.
Dont hesitate to give us a shout should you need anything!
FANTASTIC support from Moe! I needed help with some custom css coding and he got straight to it! Love this app. Saw a huge increase in AOV since we implemented their smart cart as well! 10/10
Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!
Strauss was incredibly helpful in creating custom css code to add to our cart for a very specific product need. He quickly and efficiently helped us to resolve this issue in a day! Thanks so much!