Rebuy Personalization Engine , 422 reviews

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 3, 2021

ReBuy has been amazing. We are using their Reactivate Campaigns to win back previously churned Recharge Subs, Checkout Upsells, and GWP features. Checkout upsells in both the Recharge and Shopify Checkout flows have improved our AOV. The team is very responsive when it comes to ad hoc support.

United States
Time spent using app: About 2 months
May 22, 2021

I love the way the app integrates seamlessly with our store. And the Replenish email option is an excellent feature for us. Had a few teething issues during set up but they were sorted out straight away by the great customer service! In addition, Flynn did an excellent job helping to style our Smart cart.

Otis Skincare
United Kingdom
Time spent using app: 10 days
May 20, 2021

In our top 3 apps for Shopify success! Fantastic product, huge functionality, and the team gave us 1-2-1 time to implement! Must have on Shopify! Strauss was awesome so thank you guys

United Kingdom
Time spent using app: 3 months
May 18, 2021

Rebuy has had a greater impact on our AOV than any other solution (hard-coded or app) that we've ever used!
The support is world-class, and always solution-oriented. John, James, Dylan, Strauss, and Myles have all been available, supportive, and go above and beyond to not only improve the platform but to solve specific situations that we have come across. I cannot recommend Rebuy enough!

United States
Time spent using app: About 21 hours
May 17, 2021

Amazing customer support including live support! I was able to get online with Strauss and quickly answer my questions and fix problems.
Phenominal cart integration seamlessly integrating with Shopify and Recharge exceeding both of them in functionality.

Impact Naturals
United States
Time spent using app: About 2 months
May 10, 2021

So much functionality built into this app! I was surprised to see all the different ways we can integrate cross-sells on our site Check it out, we're using a pop-up to cross-sell an additional case, a cross-sell built right into the product detail pages, and a special cart pop out to add a screen protector and camera protector. It's already way better than the old cross-sell / up-sell app I used to use. Special thanks to Strauss for taking the time to ensure everything was set up and running flawlessly. Thanks.

Felony Case
Time spent using app: 10 days
Edited May 4, 2021

App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.

Xtrema Pure Ceramic Cookware
United States
Time spent using app: 20 days
Edited April 27, 2021

My issue was completely resolved by their team. Exceptional response time. Would recommend it to anyone for whom customer service is an important aspect.

Time spent using app: About 2 months
Rebuy replied April 26, 2021

Thank you for the kind feedback!

April 14, 2021

Incredibly impressed with this app and the amazing support team over at Rebuy! Would highly recommend!

Little Sleepies
United States
Time spent using app: About 1 year
April 14, 2021

5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!

Queen & Co
United States
Time spent using app: About 1 year