Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

October 12, 2022

We implemented this app for the flyout cart and recommend items feature. I was recently having some issues and one of their customer service reps, named Diana, was a lifesaver. She was so patient and helped me fix wonky coding that our contract developers implemented in an effort to match our branding.

1908 Brands
United States
About 1 year using the app
Rebuy replied October 15, 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!

December 15, 2022

I'm committed. All in. I want to become a ReBuy Power (User) Ranger.
After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling.

I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!

AccidentallyWesAnderson
United States
About 1 year using the app
Rebuy replied December 15, 2022

Thank you so much!! 🙏 We are looking forward to doing everything we can to help support and grow your business. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

P.S. Go Go Power Rangers!!

March 17, 2022

We use this app to show product recommendations on the PDP and cart flyout. It looks amazing and works as intended. Support is extremely helpful as well!

Renwick
United States
About 1 year using the app
July 21, 2022

Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.

Alex Crane
United States
About 1 year using the app
Rebuy replied July 21, 2022

Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!

August 11, 2022

Great customer service and assistance when implementing and integrating product. Product is fast and efficient and very customizable.

Case-Mate
United States
About 1 year using the app
Rebuy replied August 11, 2022

Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!

January 26, 2023

By far the best upsell/cross-sell app that we've used! Our AOV has been through the roof since we started using Rebuy and has become a huge percentage of our store revenue. A big thank you to Rich, our Merchant Success Manager. Always available, quick to respond and full of insights on how to improve

Supply
United States
About 1 year using the app
Rebuy replied January 26, 2023

Thank you for the review! Customer service is a priority for us and we try our hardest to achieve our customer's goals. Your stats are super impressive!! We look forward to helping your business grow 🤩 Please reach out should you ever need anything.

August 10, 2022

The team is so quick in responding to issues! Shoutout to Dante for always bringing helpful resources and insight on all things related to the app

LaurDIY
United States
About 1 year using the app
Rebuy replied August 10, 2022

Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

April 14, 2021

5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!

Queen & Co
United States
About 1 year using the app
February 25, 2022

Have used this app on multiple stores, the ease of use and helpfulness of the staff is impeccable. Amazing features like pre and post offer checkouts, smart cart, product recommendations and bundle features. Lots of creative ways to utilize this app and can be integrated/customized to any theme. Shout out to Nick and Matt for all of their awesome help!

The Used Shop
United States
About 1 year using the app
September 8, 2022

Have really enjoyed using Rebuy so far - it helps drive higher AOV and our customers really like being able to easily add products to their cart. Highly recommend!

NoonBrew
United States
About 1 year using the app
Rebuy replied September 8, 2022

Hi NoonBrew Team!

Thanks for the awesome review! We are so glad that you are having an outstanding experience with Rebuy! We look forward to watching your future success :-)