Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) and conversion rates through AI recommendations, dynamic bundles, and upselling. The SmartCart feature is particularly praised for its AI-driven suggestions for customers with numerous SKUs. The support team is often commended for their prompt responses and assistance. The app's seamless integration with Shopify, ease of use, post-purchase feature, widgets, and reporting tools are all appreciated for their role in enhancing sales and customer experience. Merchants value the personalized product recommendations based on customer behavior and purchase history. The free trial, automation of marketing efforts, and reduction of manual labor are also appreciated. The predictive analytics and machine learning capabilities are admired for their ability to anticipate customer needs and deliver tailored experiences.

July 22, 2021

Rebuy is fantastic and so are the team! It spooked me a little with having to work with Shopify Script, but John helped me get everything set up and working exactly how I want. We're able to upsell multiple products and different discount rates straight from the cart. As an added bonus I'm also more comfortable and confident working with the script now as it's all ready to go!
We've had multiple orders come through with upsells thanks to Rebuy - exactly what we wanted!

6 days using the app
May 10, 2021

So much functionality built into this app! I was surprised to see all the different ways we can integrate cross-sells on our site www.felonycase.com. Check it out, we're using a pop-up to cross-sell an additional case, a cross-sell built right into the product detail pages, and a special cart pop out to add a screen protector and camera protector. It's already way better than the old cross-sell / up-sell app I used to use. Special thanks to Strauss for taking the time to ensure everything was set up and running flawlessly. Thanks.

Felony Case
10 days using the app
May 4, 2020

Great support! Real fast and responsive service. Really appreciate how quickly they solved a bug for me

Ministry of Mom
About 2 months using the app
Rebuy replied May 4, 2020

We appreciate YOU! Thank you for your feedback which helped us make the app better. Teamwork makes the dream work! Thanks again for sharing your experience with others and helping to improve the quality of the app! 🙌

Edited August 14, 2020

Hands down the best app and BEST SUPPORT TEAM I have ever encountered in Shopify (or probably anywhere else). These guys proved their worth 10x in the first week of having the app. That perfect 5.0 star rating you see is no joke. They hustle for that rating and it is SO appreciate.

Now back to shipping all the extra sales they have got me today.... busy times!

United States
About 1 month using the app
Rebuy replied August 14, 2020

Griiinding hard for our merchants on the daily!! We feel the love! ❤️ Thank you for taking the time to share your positive experience with others!! This gets us fired up!! Thank you!! 🔥 💪 🎶 🎧

November 24, 2020

Awesome, user-friendly app that makes it easy to set up cross-sells and upsells on your website. The team at Rebuy will also work tirelessly to make sure that everything works exactly as you wish. Big thanks to Strauss and the rest of the dev team for all their help!

Big Life Journal
United States
22 days using the app
Rebuy replied November 24, 2020

Legend! Strauss is amazing!! Thank you so much for taking time to share this positive feedback. Huge motivator for our entire team and something we are very thankful for! So thank you! 🙏 💯

Edited June 30, 2020

I had been looking for an intelligent upsell/cross-sell solution that would still allow for customization and fit the nuances of our product offering. Rebuy came highly recommended from other Shopify+ store owners I know.

Support from the dev team is without comparison. These guys are responsive and intelligent. They have gone above and beyond to understand our needs, customize a solution, and help us utilize the recommendations in ways that immediately had a positive impact on our bottom line. The take-rate on our upsells is incredible, and we've just started tapping into the potential of the app.

I can't wait to see where these guys go from here. I know they're constantly improving and rolling out new features based on real-world customer feedback. I'd give 10 stars if possible.

Roma Designer Jewelry (RDJ, LLC)
United States
About 1 month using the app
Rebuy replied July 6, 2020

You guys have been AWESOME to work with! Thank you for sharing such a positive review!! This makes a HUGE difference to our team and helps us to continue to scale our business. You guys have been super fun to work with and we look forward to doing everything we can to help support your business and help you grow year over year for many many years to come! Cheers! 👋

December 4, 2021

Absolutely brilliant - love the help section especially the Scripts generator, this is a complex app that does not need a dev to make it work (a little tech-savvy needed), beautifully integrated with Plus.

About 23 hours using the app
August 21, 2019

The App didn't fit with my store needs so I uninstalled and the support team asked me if I would like a refund! That's good customer care. Thank you very much!

Dogs Pleasures
2 months using the app
Rebuy replied August 21, 2019

Thank you so much! 100% customer satisfaction or your money back guaranteed. No questions asked. Thank you for giving us a shot and don't hesitate to check us out again in the future as our team is working hard daily to create an outstanding app. Thanks again and hope to see you in the future!

August 2, 2021

I am running a 7 figure store and this is the best Shopify app available in the market for Upsell, cross-sell, increasing AOV etc. This is a must-have app for any Shopify store out there. It not only increases your AOV it also increase your conversion to a great extend. They have very friendly customer care support, They helped me with the installation and going live.

Omega Walk
4 days using the app
November 9, 2020

Best app we've added to our site. Initially downloaded to try GWP and ended up replacing an Up-Sell/Cross-Sell app. The interface is VERY easy to use and doesn't have the frustrating limitations we ran into with the other app. The customer service team and knowledge is unparalleled. The speed and accuracy of their team is impressive.

United States
17 days using the app
Rebuy replied November 9, 2020

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! 💥 🙏