Reviews (671)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase Average Order Value (AOV) and enhance upselling and cross-selling. They appreciate its user-friendly interface, seamless integration, and features like Smart Cart and dynamic bundles. The app is praised for its reliable performance, customization capabilities, and fast page load times. Many have reported an increase in conversions and revenue. The support team is recognized for their exceptional service and responsiveness.

February 8, 2023

We love the Rebuy app! Not only are the performance-enhancing integrations easy to install, but the support from the team is invaluable!

Topicals
United States
4 months using the app
Rebuy replied February 8, 2023

Thank you for your review! We are glad to hear that you are having a great experience with our team and integrations. We appreciate your kind words and look forward to continuing to support your business.

August 1, 2022

Rebuy has been really helpful in optimizing our checkout experience. I would prefer different pricing terms - I don't think it's fair to charge per order whether they have any impact on the order or not.

Made By Mary
United States
4 months using the app
Rebuy replied August 1, 2022

Hi Made By Mary Team!

Thanks so much for the review. We are happy to hear your experience has been positive thus far! We will be reaching out to you to further discuss pricing.

October 31, 2022

Best customer service! Their team is very responsive and helpful. The app works very well too. We love using it!

Candela Mamajuana
United States
4 months using the app
Rebuy replied November 1, 2022

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with Rebuy!

Please let us know if there is anything else we can do to help aid in your continued success!

August 11, 2022

Great customer service. Was able to complete a few tasks for me that required some coding very quickly and efficiently.

Herbaland Canada
Canada
4 months using the app
Rebuy replied August 11, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

August 10, 2020

Great app. Great support team. Using this app for a few months already and we are happy about it! Recommend.

MindfulSouls
Netherlands
4 months using the app
Rebuy replied August 10, 2020

Thank you so much!! 🙏 So much more we can do too in the areas of personalization including upsells, cross-sells, recommended products, reorders and reactivate subscription campaigns. We are looking forward to doing everything we can to help support and grow your business in these areas and beyond. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

March 30, 2023

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

Copper Cow Coffee
United States
4 months using the app
Rebuy replied March 30, 2023

We are so grateful for your kind words regarding Rebuy's performance ❤️

We are so glad you have had such a great experience, from the app's abilities to Dante's incredible guidance and the exceptional support provided by our team. We are committed to providing the best customer experience possible and it is always heartwarming to hear such positive feedback.

Please do let us know if there is ever anything we can do to assist in the future!

January 12, 2023

Rebuy is such a game-changing app! There is so much value added once we integrated this on our website and it was such a light lift to integrate all the widgets we wanted. The onboarding went very smoothly and Rich, our Success Manager, has been a great asset to the support team!

OLLY PBC
United States
4 months using the app
Rebuy replied January 13, 2023

Thank you for the review! We appreciate your business and your positive feedback!! We look forward to helping you in growing your business! Please don’t hesitate to reach out again in the future for any reason. Thanks again 🤩

August 24, 2022

Amazing app, the product recommendations with just the out of the box AI are extremely relative which has saved us a ton of time for our "you might also like" widgets. The smart cart has also been a very strong out of the box tool which allowed us to have more functionality for product upsells and has also boosted our conversion rate!

Felina
United States
3 months using the app
Rebuy replied August 24, 2022

Thank you for the great review! We are so happy to see how much success the Felina brand is having with Rebuy thus far and can't wait to watch you continue to flourish. Please never hesitate to reach out for any assistance you may need! The Rebuy family is here to help.

Edited December 13, 2022

Rebuy is a great app with many features under one umbrella, making it a must-have app for any eCommerce store! From a great cart drawer with all the necessary features, to various upsells from the beginning to the end of the funnel, you can go in all directions with them - which is perfect for increasing that much-needed avg order value. Also, their support is excellent, efficient and fast to reply, Isaac and Christian have been a blessing to us when something went wrong. Can only highly recommend the app! With all the great features in one (in fact multiple apps in one) and their great support, the price is more than justified - for the ones doubting at the start.

SifCharge
Hong Kong SAR
3 months using the app
Rebuy replied October 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!

July 21, 2022

The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!

Stone Street Coffee
United States
3 months using the app
Rebuy replied July 21, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!