Reviews (725)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.

April 15, 2023

Great app. Aiman was super helpful in optimizing
our upsells too. Truly tailored, personal service which was incredibly efficient.

Equip
United States
6 months using the app
Rebuy replied April 17, 2023

Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!

August 12, 2022

I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.

Rastelli's
United States
6 months using the app
Rebuy replied August 15, 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app so far. Please don't hesitate to reach out if you ever have any questions!

September 2, 2021

Flynn was able to find why Re-buy wasn't working. Easy to communicate with via e-mail. He was very responsive throughout the whole process. The first issue I had was with shopify. I was able to reach out to Flynn again when I had a second issue and he solved it almost instantly.

The Autoflosser
United States
6 months using the app
Rebuy replied September 2, 2021

Flynn is a champion! 🙌

September 7, 2022

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Zidar Kid
United Kingdom
6 months using the app
Rebuy replied September 7, 2022

Thank you for the great review! We are so happy to see that you are enjoying Rebuy thus far and are excited to see your ROI grow with further optimizations the tool can offer!

June 3, 2022

Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.

The House of LR&C
United States
6 months using the app
Rebuy replied June 7, 2022

Thanks so much for the review! We are happy that you are loving the app and the support! Please let us know if there is anything else we can do to help.

November 16, 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Ziggy
France
5 months using the app
Rebuy replied November 16, 2022

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

March 7, 2022

I love all Rebuy's features! It has helped boost our AOV significantly. I do also have to mention their customer service. Very responsive and always willing to lend you a hand and figure out things. They're always available to hop on calls to explain you how to set up different features.
Definitely a great app that I highly recommend!

Tea Drops
United States
5 months using the app
August 13, 2021

Dylan was amazingly friendly and helpful. The app itself is also stellar. Would definitely recommend to all Shopify owners.

Grillaholics
United States
5 months using the app
July 26, 2023

Rebuy is awesome, the functionality is un-matched as is its customer service. Without Rebuy we would not have nearly as many options to increase our sales.

Braxley Bands
United States
5 months using the app
Rebuy replied July 28, 2023

Thank you so much for your kind words! We're delighted to hear that you find our app functionality and customer service exceptional, and we're thrilled to be a valuable partner in helping you increase your sales options. Your support means the world to us!

December 7, 2022

We have only been using Rebuy for a few weeks now, and I cannot speak more highly of the program and of the support team. The basic implementation of Rebuy was simple and made even easier by our AWESOME success manger, Janet. With her help, we have already seen a sizable lift in AOV in just this short time.

In addition to this, we first started using Rebuy during Black Friday… and during Thanksgiving dinner, I gave thanks to Janet for saving Black Friday. Due to the complexity of our store’s BFCM deals, Rebuy lacked some technical features needed to run said deals. Rather than taking that at face value, Janet worked with me up until Thanksgiving Dinner (literally) coming up with work arounds and solutions. I am THRILLED to say that thanks to Janet (and her lead Aaron!), we were able to get the all BFCM elements up and running, which led to our business having its biggest sales day in history. I cannot speak more highly of Janet’s her patience, deep understanding of Rebuy, and willingness to go above and beyond. And, Rebuy has been great :)

MiniKatana
United States
5 months using the app
Rebuy replied December 7, 2022

Customer success is where it's at!! 🙌 Thank you for sharing your story! This is a huge motivator for us and we are so glad to see that you have had an amazing experience with our team.

Dont hesitate to give us a shout should you need anything!