Reviews (681)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase Average Order Value (AOV) and enhance upselling and cross-selling. They appreciate its user-friendly interface, seamless integration, and features like Smart Cart and dynamic bundles. The app is praised for its reliable performance, customization capabilities, and fast page load times. Many have reported an increase in conversions and revenue. The support team is recognized for their exceptional service and responsiveness.

August 4, 2020

We used this app to enable upselling on product, Cart and checkout pages. Could not be more pleased!! The customizability and speed of support are awesome

Juice Beauty
United States
About 2 months using the app
Rebuy replied August 4, 2020

Thank you so much!! You guys are crushing it and have been super fun to work with! Honored to get to be a part of it all and help you sell more, boost AOV, recommend the best products at the right time in the right location and generally speaking make awesome experiences for your users!! Cheers!! Let's do more! 🙏 😃 Strauss, bravo! Hats off to you! 👏

October 10, 2022

We're a small coffee roaster. ReBuy started paying for itself on day 2 of install and has been growing ever since. Because we're small, we need to manage the website and apps ourselves. Sometimes, with other apps, we've struggled to get any kind of help when needed. With ReBuy, they have been unbelievably hands on. A big shout out to Matt K. for walking me through a few suggested fixes to my initial set up. He was kind, incredibly knowledgeable, and didn't rush me at all. He then followed up with a few additional resources via email. It was so nice to connect with a real person who obviously knew all the ins and outs, compared to just a chat system with an anonymous helper who often can't really fix the issue. 5 stars for ReBuy!

Zoka Coffee Company
United States
About 2 months using the app
Rebuy replied October 11, 2022

Hi Zoka Coffee Company Team,

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with the Rebuy app and our team. Please let us know if there is anything else we can do to help aid in your continued success!

June 3, 2021

ReBuy has been amazing. We are using their Reactivate Campaigns to win back previously churned Recharge Subs, Checkout Upsells, and GWP features. Checkout upsells in both the Recharge and Shopify Checkout flows have improved our AOV. The team is very responsive when it comes to ad hoc support.

VitaCup
United States
About 2 months using the app
August 17, 2023

We moved from another personalized platform to Rebuy and I'm so happy we made the move. We've been live for just a few weeks and I've already seen better performance from this app. The functionality of the widgets and the seamless integration and the back end are superior. And the tech support has been super helpful, special call out to Rich Matukaitis, thanks for all your help in getting everything set up and working properly!

StackedSkincare
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with Rebuy. It's wonderful to know that the transition has already yielded improved performance and that you're finding the functionality of our widgets and seamless integration superior. We'll make sure to pass on your appreciation to Rich Matukaitis for his exceptional assistance in setting everything up. If you ever need further support, we're here to help. Welcome to the Rebuy family!

Edited November 24, 2023

Comes highly recommended to us! Rich in tech support has been very helpful with getting us set up. We are already making additional sales

Black Milk
United Kingdom
About 2 months using the app
Rebuy replied November 2, 2020

Dylan is the 🐐. Thank you 🙏 for taking the time to leave a positive review. Makes a huge difference to our team!! Thank you again! Yew!

October 1, 2021

We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!

Stellar Biotics
United States
About 2 months using the app
Edited May 8, 2020

Quick to respond when need help and efficient at resolving any issue. Great app for follow ups and upselling.

Fluffy caterpillar
United Kingdom
About 2 months using the app
Rebuy replied May 8, 2020

Thank you for the review! We appreciate your business! And your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason. Thanks again. Cheers! 👋

April 14, 2023

Onboarding experience has been great. Dante is an absolute legend. He's been extremely attentive and has extensive knowledge in the tool. He's gone above and beyond getting this up and running for our customers. We're confident in the experience Rebuy is delivering to our customers.

Backyard Butchers
United States
About 2 months using the app
Rebuy replied April 17, 2023

We are so glad to hear that the onboarding experience has been great for you and that Dante was able to provide exceptional support. It's always wonderful to hear that our team members are going above and beyond to ensure that our customers have a positive experience. Thank you for taking the time to share your feedback with us, we truly appreciate it!

August 8, 2022

I am LOVING rebuy. They are helping us do things that we've never been able to do before on our website! Also our account manager is incredible and has been able to help us out last minute when we are in a pickle!

Mixhers
United States
About 2 months using the app
Rebuy replied August 8, 2022

Thanks so much for the review. We are so happy that you are having a great experience and are excited to watch your website be successful with the power of Rebuy!!

August 19, 2022

Easy to implement and a good booster for sales and AOV.
Good support from the rebuy team and fair pricing.

happybrush
Germany
About 2 months using the app
Rebuy replied August 19, 2022

Thank you so much for the wonderful review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!