Reviews (752)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

August 19, 2022

There are many apps out there that CLAIM to get you the most bang for your buck. Rebuy is the only one that has delivered for us. The installation is easy, the customizations are awesome, and their client support is top-notch. We paid the extra fees to have the widgets set up for us, and I can't tell you how amazing our experience was. If you are blessed enough to get Janet Gomez as your Merchant Success Manager, you will have the most effective answers, the quickest.

Reshoevn8r
United States
4 months using the app
Rebuy replied August 19, 2022

Thank you SO much for the great review. We are pumped that you are seeing the great value both our product and our team can provide! Please don't ever hesitate to reach out to us if you have any questions.

February 8, 2023

We love the Rebuy app! Not only are the performance-enhancing integrations easy to install, but the support from the team is invaluable!

Topicals
United States
4 months using the app
Rebuy replied February 8, 2023

Thank you for your review! We are glad to hear that you are having a great experience with our team and integrations. We appreciate your kind words and look forward to continuing to support your business.

November 23, 2023

The Rebuy team is the best, they have great documentation and when I'm lost they support right away. Specially Max, he has saved too many times ;)

MrBeast.store
United States
4 months using the app
Rebuy replied December 1, 2023

Thanks a bunch for the love! 🙌 We're thrilled you find our documentation handy and that Max has been your superhero. 🦸‍♂️💻 We're always here to guide you through, so don't hesitate to reach out whenever you need a hand.

February 6, 2024

Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.

Floor Land
United Kingdom
3 months using the app
Rebuy replied February 9, 2024

We're so glad to hear Monica was able to assist you effectively! 🌟 Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! 🚀

October 13, 2023

Fixed our issue quick and painless! Great customer service.

Hush & Hush
United States
4 months using the app
Rebuy replied October 16, 2023

Glad we could help! Thanks for the kind words about our customer service. If you ever run into issues or have questions, don't hesitate to reach out. We're here for you! 😊🛠️👍

August 1, 2022

Rebuy has been really helpful in optimizing our checkout experience. I would prefer different pricing terms - I don't think it's fair to charge per order whether they have any impact on the order or not.

Made By Mary
United States
4 months using the app
Rebuy replied August 1, 2022

Hi Made By Mary Team!

Thanks so much for the review. We are happy to hear your experience has been positive thus far! We will be reaching out to you to further discuss pricing.

October 31, 2022

Best customer service! Their team is very responsive and helpful. The app works very well too. We love using it!

Candela Mamajuana
United States
4 months using the app
Rebuy replied November 1, 2022

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with Rebuy!

Please let us know if there is anything else we can do to help aid in your continued success!

February 20, 2024

Worked with Suki to onboard us and she was great! Still new to the platform but so far AOV is up. Hoping it continues!

ROLL Recovery
United States
2 months using the app
Rebuy replied February 23, 2024

That's wonderful to hear! 🚀 We're delighted Suki provided you with a great onboarding experience. It's fantastic that you're already seeing an increase in AOV. We're here to support your journey and hope for your continued success with Rebuy!

August 11, 2022

Great customer service. Was able to complete a few tasks for me that required some coding very quickly and efficiently.

Herbaland Canada
Canada
4 months using the app
Rebuy replied August 11, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

August 10, 2020

Great app. Great support team. Using this app for a few months already and we are happy about it! Recommend.

MindfulSouls
Netherlands
4 months using the app
Rebuy replied August 10, 2020

Thank you so much!! 🙏 So much more we can do too in the areas of personalization including upsells, cross-sells, recommended products, reorders and reactivate subscription campaigns. We are looking forward to doing everything we can to help support and grow your business in these areas and beyond. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.