Reviews (707)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, which significantly boost average order values and sales. They value the customizable widgets and user-friendly interface that simplify personalization and require minimal technical expertise. Strong integration capabilities with other platforms are also a notable benefit. The customer support receives high praise for its responsiveness and expertise, with success managers providing personalized strategic assistance. Continuous updates and new features keep the app aligned with modern e-commerce needs, enhancing conversion rates through well-placed upsells and personalized recommendations. Its scalability makes it suitable for businesses of all sizes, adding to its versatility in the e-commerce sector.

March 30, 2023

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

Copper Cow Coffee
United States
4 months using the app
Rebuy replied March 30, 2023

We are so grateful for your kind words regarding Rebuy's performance ❤️

We are so glad you have had such a great experience, from the app's abilities to Dante's incredible guidance and the exceptional support provided by our team. We are committed to providing the best customer experience possible and it is always heartwarming to hear such positive feedback.

Please do let us know if there is ever anything we can do to assist in the future!

January 12, 2023

Rebuy is such a game-changing app! There is so much value added once we integrated this on our website and it was such a light lift to integrate all the widgets we wanted. The onboarding went very smoothly and Rich, our Success Manager, has been a great asset to the support team!

OLLY PBC
United States
4 months using the app
Rebuy replied January 13, 2023

Thank you for the review! We appreciate your business and your positive feedback!! We look forward to helping you in growing your business! Please don’t hesitate to reach out again in the future for any reason. Thanks again 🤩

August 24, 2022

Amazing app, the product recommendations with just the out of the box AI are extremely relative which has saved us a ton of time for our "you might also like" widgets. The smart cart has also been a very strong out of the box tool which allowed us to have more functionality for product upsells and has also boosted our conversion rate!

Felina
United States
3 months using the app
Rebuy replied August 24, 2022

Thank you for the great review! We are so happy to see how much success the Felina brand is having with Rebuy thus far and can't wait to watch you continue to flourish. Please never hesitate to reach out for any assistance you may need! The Rebuy family is here to help.

Edited December 16, 2022

It's a fantastic app. It really helps us to increase our AOV.
Easy enough to customize the look & feel with a little bit of css.
Support for the set-up and day-to-day is great. We're really happy with Rebuy.

Cobbler Union
United States
3 months using the app
Rebuy replied December 16, 2022

Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!

February 15, 2023

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from where we started and I'm confident the results will follow!

Taste Salud
United States
3 months using the app
Rebuy replied February 17, 2023

We really appreciate it when you take the time to review us. Your feedback is invaluable to our team and we thank you for using Rebuy. We hope that you will continue to share your positive experience with others! Please let us know if there is ever anything we can do to help you succed 😊

January 22, 2022

Nothing else but just amazed by their professionalism and the level of their skills! Super happy to have such a team and app by our side! Everyone should try it!

Night Ribbon
Bulgaria
3 months using the app
June 3, 2020

Thank you so much for free support about locating widget and your app! We definitely recommend this app.

rawaesthetic
Türkiye
3 months using the app
Rebuy replied June 3, 2020

Stoked we were able to help!! Thanks for the positive feedback!! 👋

June 21, 2022

Isaac was very helpful. He was very patient with all our issues and helped us solve them. Go Isaac.

Waka Coffee & Tea
United States
3 months using the app
Rebuy replied June 21, 2022

Thank you for your feedback on your support! We are happy that we were able to help resolve all of your issues!

May 29, 2023

Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in my expectations. We are on to the next phase now, where we are working on the product pages. I am shocked I didn't already have this in my repertoire. GET YOURS TODAY!

Peace, Love & Happiness Club
United States
3 months using the app
Rebuy replied May 30, 2023

Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. It's always gratifying to know that our solutions contribute to the success of our clients' businesses.

Thank you once again for your kind words and for choosing Rebuy. We're grateful for the opportunity to work with you and contribute to your business growth. If you have any further questions or need assistance, please don't hesitate to reach out!

September 14, 2022

Must have Shopify app - end of story. Increase AOV, conversions, and UX. Support team was super helpful as well!

BATCH
United States
3 months using the app
Rebuy replied September 14, 2022

Thanks so much for the positive review! We are ecstatic that you are having a great experience with Rebuy and the team. Please let us know if you ever have any questions!