Reviews (680)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase Average Order Value (AOV) and enhance upselling and cross-selling. They appreciate its user-friendly interface, seamless integration, and features like Smart Cart and dynamic bundles. The app is praised for its reliable performance, customization capabilities, and fast page load times. Many have reported an increase in conversions and revenue. The support team is recognized for their exceptional service and responsiveness.

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
3 months using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.

April 21, 2023

Aplicación excelente, con características únicas y dinámicas para recomendaciones y sobre todo el carrito o smart cart, todo muy personalizaste. Mención especial al equipo de soporte ya que en nuestro caso tuvimos varios problemas con servicios y otros software y logramos compatibilizar todo. Ademas escribieron un nuevo código especial para nuestro tipo de moneda CLP y reparar los decimales que en chile no se utilizan. Nuevamente muchas gracias. gran soporte y equipo tras de la aplicación. En cuanto a los resultados muchos nuevos clientes adquirieron productos gracias a la recomendación en los distintos puntos que determinamos dentro de la tienda.

MYHD DJ STORE ®
Chile
3 months using the app
Rebuy replied April 21, 2023

Gracias por tomarse el tiempo para compartir su evaluación positiva con nosotros. Siempre es bueno saber que apreciamos nuestros esfuerzos por brindar un servicio de primer nivel.

Nos enorgullece brindar un servicio al cliente excepcional y estamos encantados de que nuestro equipo haya podido resolver los problemas que encontró y crear un nuevo código para su moneda CLP, haciendo que todo sea compatible con sus necesidades.

Una vez más, muchas gracias por elegir nuestra aplicación y esperamos brindarle un excelente servicio y características en el futuro.

November 14, 2022

Using this app to help with upsells and customer activation and retention strategies. Ian was an amazing help getting the ball rolling. Excited to see how Rebuy will change or DTC model.

Magnum Bikes
United States
3 months using the app
Rebuy replied November 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!

July 10, 2020

the app is super powerful and the team is incredible. excellent customer support throughout the whole experience

Bev
United States
3 months using the app
Rebuy replied July 10, 2020

That's terrific for us to hear! Thank you so much!! Your site is awesome too btw!! Love the style https://drinkbev.com/ and thank you again for allowing us the chance to work with you and unlock amazing personalized shopping experiences and upsells, and cross-sells!~ Cheers! 👋

February 19, 2021

Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.

Fanjoy
United States
3 months using the app
Rebuy replied February 19, 2021

Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌

December 14, 2022

Great product overall and will more than pay for itself in incremental revenue growth, which is what it promises to do so for that reason, I'm giving it 5 stars. There's some room for improvement on the tech support side, and I think there's an opportunity to build out more functionality based on user shopping behavior to trigger pop-up offers on-site. Overall, we're very happy with it though, and seeing a huge return. I would recommend using the algorithm to drive product recos rather than manually building recos, as the algorithm is much more efficient. Shout-out to our rep Ian who got us going. This is certainly an app every Shopify site should have, and the integration makes things easy.

Goldthread Tonics
United States
3 months using the app
Rebuy replied December 15, 2022

Thank you so much for taking the time to share your review and positive experience with our app. We are always looking to improve our service and functionality so this feedback is very valuable to us! Please let us know if there is anything we can ever do to assist you.

February 25, 2022

Rebuy was recommended to me and I gave it a try, it is a great app for upsell and cross sell. The team at Rebuy was very helpful and they addressed all my enquires quickly. I highly recommend it

PORTRAIT MY PET
United Kingdom
3 months using the app
September 16, 2022

The Rebuy app is a great tool to help you increase your AOV by offering product recommendations, bundle ideas, post-purchase offers and so much more. Aaron and his team have gone above and beyond to help us customize the widgets and find the right placement on the site. Cant recommend Rebuy enough - it's def one of the best Shopify apps.

Bentgo
United States
3 months using the app
Rebuy replied September 16, 2022

Hi Bentgo Team!

Thanks so much for the wonderful review! We are happy to hear and see that you are being so successful with Rebuy and have also have had a positive experience with the team thus far. We look forward to watching your brand to thrive with Rebuy! :-)

May 11, 2023

Suki has been absolutely amazing to work with, answers any/all questions quickly. Always willing to jump on a call and help me through any issues I might be having. Would definitely recommend this App.

MDSolarSciences™
United States
3 months using the app
Rebuy replied May 12, 2023

Thanks for sharing your experience with Suki and the App. It's great to hear that Suki has been an absolute rockstar in helping you out. If you have any other questions or feedback, feel free to reach out. Have a great day!

Edited May 26, 2022

This has to be one of the best apps on the shopify app store. Not just for the power of Rebuy to upsell, cross sell and convert customers but also for the first class customer support that comes when you need help. I had reached out to the team with a minor issue and they where in constant contact with me until my concerns where resolved. I specifically want to that Christian for his patience and help in resolving my problem! Thanks Rebuy!

vibovisionboards
Ireland
3 months using the app
Rebuy replied May 14, 2022

Hi!

Thank you so much for your kind words and your patience with us as we worked through the issue. We are so happy to hear that you are enjoying the app and the support. Thanks for your partnership! We look forward to a long and successful relationship.