Reviews (724)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

August 1, 2022

Rebuy has been really helpful in optimizing our checkout experience. I would prefer different pricing terms - I don't think it's fair to charge per order whether they have any impact on the order or not.

Made By Mary
United States
4 months using the app
Rebuy replied August 1, 2022

Hi Made By Mary Team!

Thanks so much for the review. We are happy to hear your experience has been positive thus far! We will be reaching out to you to further discuss pricing.

October 31, 2022

Best customer service! Their team is very responsive and helpful. The app works very well too. We love using it!

Candela Mamajuana
United States
4 months using the app
Rebuy replied November 1, 2022

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with Rebuy!

Please let us know if there is anything else we can do to help aid in your continued success!

August 11, 2022

Great customer service. Was able to complete a few tasks for me that required some coding very quickly and efficiently.

Herbaland Canada
Canada
4 months using the app
Rebuy replied August 11, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

August 10, 2020

Great app. Great support team. Using this app for a few months already and we are happy about it! Recommend.

MindfulSouls
Netherlands
4 months using the app
Rebuy replied August 10, 2020

Thank you so much!! 🙏 So much more we can do too in the areas of personalization including upsells, cross-sells, recommended products, reorders and reactivate subscription campaigns. We are looking forward to doing everything we can to help support and grow your business in these areas and beyond. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.

March 30, 2023

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

Copper Cow Coffee
United States
4 months using the app
Rebuy replied March 30, 2023

We are so grateful for your kind words regarding Rebuy's performance ❤️

We are so glad you have had such a great experience, from the app's abilities to Dante's incredible guidance and the exceptional support provided by our team. We are committed to providing the best customer experience possible and it is always heartwarming to hear such positive feedback.

Please do let us know if there is ever anything we can do to assist in the future!

January 12, 2023

Rebuy is such a game-changing app! There is so much value added once we integrated this on our website and it was such a light lift to integrate all the widgets we wanted. The onboarding went very smoothly and Rich, our Success Manager, has been a great asset to the support team!

OLLY PBC
United States
4 months using the app
Rebuy replied January 13, 2023

Thank you for the review! We appreciate your business and your positive feedback!! We look forward to helping you in growing your business! Please don’t hesitate to reach out again in the future for any reason. Thanks again 🤩

September 22, 2023

Good functionality straight out of the box and great personalised additions available through their in house dev team - Aaron worked with us closely to implement a bundles page and product page bundles to fit our theme, super helpful!

Progress Jiu Jitsu UK
United Kingdom
3 months using the app
Rebuy replied September 25, 2023

We greatly appreciate your positive feedback! 😊 It brings us great joy to know that you're loving our product's functionality and the personalized enhancements Aaron and our team delivered to elevate your experience. We're always here to assist you, so feel free to reach out anytime you need assistance! 🌟

August 24, 2022

Amazing app, the product recommendations with just the out of the box AI are extremely relative which has saved us a ton of time for our "you might also like" widgets. The smart cart has also been a very strong out of the box tool which allowed us to have more functionality for product upsells and has also boosted our conversion rate!

Felina
United States
3 months using the app
Rebuy replied August 24, 2022

Thank you for the great review! We are so happy to see how much success the Felina brand is having with Rebuy thus far and can't wait to watch you continue to flourish. Please never hesitate to reach out for any assistance you may need! The Rebuy family is here to help.

Edited December 16, 2022

It's a fantastic app. It really helps us to increase our AOV.
Easy enough to customize the look & feel with a little bit of css.
Support for the set-up and day-to-day is great. We're really happy with Rebuy.

Cobbler Union
United States
3 months using the app
Rebuy replied December 16, 2022

Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!

February 15, 2023

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from where we started and I'm confident the results will follow!

Taste Salud
United States
3 months using the app
Rebuy replied February 17, 2023

We really appreciate it when you take the time to review us. Your feedback is invaluable to our team and we thank you for using Rebuy. We hope that you will continue to share your positive experience with others! Please let us know if there is ever anything we can do to help you succed 😊