Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

June 21, 2022

Isaac was very helpful. He was very patient with all our issues and helped us solve them. Go Isaac.

Waka Coffee & Tea
United States
3 months using the app
Rebuy replied June 21, 2022

Thank you for your feedback on your support! We are happy that we were able to help resolve all of your issues!

September 14, 2022

Must have Shopify app - end of story. Increase AOV, conversions, and UX. Support team was super helpful as well!

BATCH
United States
3 months using the app
Rebuy replied September 14, 2022

Thanks so much for the positive review! We are ecstatic that you are having a great experience with Rebuy and the team. Please let us know if you ever have any questions!

May 29, 2023

Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in my expectations. We are on to the next phase now, where we are working on the product pages. I am shocked I didn't already have this in my repertoire. GET YOURS TODAY!

Peace, Love & Happiness Club
United States
3 months using the app
Rebuy replied May 30, 2023

Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. It's always gratifying to know that our solutions contribute to the success of our clients' businesses.

Thank you once again for your kind words and for choosing Rebuy. We're grateful for the opportunity to work with you and contribute to your business growth. If you have any further questions or need assistance, please don't hesitate to reach out!

May 28, 2022

Love the smart cart functionality in this app...and the support team does a great job if you run into any issues. Rebuy's reorder landing pages are great for driving win-back campaigns too. Would love to see Rebuy integrate with other subscription apps, like Awtomic.

2 Dogs Treats
United States
3 months using the app
Rebuy replied May 29, 2022

Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are working hard on expanding the capabilities of the app and we will certainly take this feedback into consideration for the future of our integration stack.

Edited September 27, 2022

We love this app! It’s super user friendly and has helped us drive incremental revenue in an easy way. Our rep, Matt Kanfer, has been amazing – he offers strategic support and has been especially instrumental in helping us optimize our account. We highly recommend this app to anyone looking to increase their average order values and conversion rate.

LolaVie
United States
3 months using the app
Rebuy replied August 10, 2022

Thanks for the great review! We are so glad that you are enjoying our app! Please let us know if there is anything we can help with.

December 1, 2022

Best customer service, hands down! This app has made a huge improvement to our shopping experience.

BRACHA
United States
3 months using the app
Rebuy replied December 1, 2022

Thank you so much for the great review!

We are so happy to hear that you are having such success and loving the customer service :-)

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
3 months using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.

April 21, 2023

Aplicación excelente, con características únicas y dinámicas para recomendaciones y sobre todo el carrito o smart cart, todo muy personalizaste. Mención especial al equipo de soporte ya que en nuestro caso tuvimos varios problemas con servicios y otros software y logramos compatibilizar todo. Ademas escribieron un nuevo código especial para nuestro tipo de moneda CLP y reparar los decimales que en chile no se utilizan. Nuevamente muchas gracias. gran soporte y equipo tras de la aplicación. En cuanto a los resultados muchos nuevos clientes adquirieron productos gracias a la recomendación en los distintos puntos que determinamos dentro de la tienda.

MYHD DJ STORE ®
Chile
3 months using the app
Rebuy replied April 21, 2023

Gracias por tomarse el tiempo para compartir su evaluación positiva con nosotros. Siempre es bueno saber que apreciamos nuestros esfuerzos por brindar un servicio de primer nivel.

Nos enorgullece brindar un servicio al cliente excepcional y estamos encantados de que nuestro equipo haya podido resolver los problemas que encontró y crear un nuevo código para su moneda CLP, haciendo que todo sea compatible con sus necesidades.

Una vez más, muchas gracias por elegir nuestra aplicación y esperamos brindarle un excelente servicio y características en el futuro.

November 14, 2022

Using this app to help with upsells and customer activation and retention strategies. Ian was an amazing help getting the ball rolling. Excited to see how Rebuy will change or DTC model.

Magnum Bikes
United States
3 months using the app
Rebuy replied November 15, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!

July 10, 2020

the app is super powerful and the team is incredible. excellent customer support throughout the whole experience

Bev
United States
3 months using the app
Rebuy replied July 10, 2020

That's terrific for us to hear! Thank you so much!! Your site is awesome too btw!! Love the style https://drinkbev.com/ and thank you again for allowing us the chance to work with you and unlock amazing personalized shopping experiences and upsells, and cross-sells!~ Cheers! 👋