Reviews (721)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

May 17, 2021

Amazing customer support including live support! I was able to get online with Strauss and quickly answer my questions and fix problems.
Phenominal cart integration seamlessly integrating with Shopify and Recharge exceeding both of them in functionality.

Impact Naturals
United States
About 2 months using the app
September 28, 2023

I wanted to share my experience with the exceptional technical support provided by Rebuy Engine for our Store. We recently implemented this app to replace our shopping cart, and the results have been remarkable.

Cody, in particular, deserves special recognition for his unwavering dedication and friendly approach. Whenever we encountered challenges during the integration of the app, Cody was there to guide us through with patience and expertise. His persistence in resolving any issues we faced was truly impressive.

Despite having the app in use for only a short time, we've already seen significant improvements in our store's functionality and customer experience. The Rebuy Engine app has not only met but exceeded our expectations.

One of the most notable benefits is that this app does not slow down our shop, as many others tend to do. Our page load times have remained consistent, ensuring a seamless shopping experience for our customers.

Cody and the entire Rebuy Engine team have been instrumental in ensuring our smooth transition to this powerful app. Their responsive and knowledgeable support has been invaluable, and we couldn't be happier with the results.

Thank you, Cody, and the entire Rebuy Engine team, for your outstanding support and for delivering an app that has already made a positive impact on our business. We look forward to continued success with your product.

Greetings from Hamburg, Germany

Paw Club
Germany
About 1 month using the app
Rebuy replied October 2, 2023

We are truly touched by your kind words about Rebuy and Cody's exceptional support. Ensuring a seamless transition for your store was our top priority, and we're thrilled to hear about the improvements you've experienced since implementing our app. Thank you for choosing Rebuy Engine – here's to continued success and seamless shopping experiences for your customers! 🌟🛍️

June 1, 2023

I recently had the opportunity to use Rebuy Engine for my business, and although the app wasn't the right fit for my specific needs at this stage of my business development, I had a very positive experience with their customer service team.

I interacted with Ian and Tamanna from the Rebuy team and I was impressed by their fast responses, understanding, and willingness to help. They both showed exceptional dedication to their roles and demonstrated excellent customer service.

Although I faced some challenges with the app functionality in relation to my specific business model and budget constraints, I believe that for the right businesses, Rebuy Engine can offer extensive customization options and numerous features.

Ian and Tamanna went above and beyond to address my concerns, offering a detailed walkthrough of the product and answering my questions efficiently and professionally.

I look forward to potentially revisiting Rebuy Engine in the future as my business grows and evolves. Based on the service I received, I would recommend businesses who are looking for a comprehensive solution with great customer support to consider Rebuy Engine.

GEOVANTE
Taiwan
About 2 months using the app
Rebuy replied June 1, 2023

Thank you so much for taking the time to share your feedback and experience with Rebuy Engine. We truly appreciate your thoughtful review.

We're thrilled to hear that despite the app not aligning perfectly with your specific needs at this stage of your business development, you had a positive experience with our customer service team. As your business continues to grow and evolve, we would be ecstatic to have the opportunity to serve you again in the future.

If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.

March 24, 2021

The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!

Mission Meats
United States
About 1 month using the app
Rebuy replied March 25, 2021

Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙

January 12, 2022

I signed up for ReBuy only for their mini-cart functionality (which has been great) but was blown away with the other features the app provides as well all for the same price. We were able to get rid of a couple of other apps because of this. Support has been great as well. Highly recommend!

NOOMA
United States
About 1 month using the app
December 30, 2022

Rebuy replaced a few different apps we were using and is easy to customize. Not only that, but great customer service!

SEEQ
United States
About 1 month using the app
Rebuy replied December 31, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

October 28, 2021

Fantastic app to boost AOV. After testing some competitors this is by far the most powerful upsell, cross sell and post purchase app out there. Many thanks to Aaron for ensuring we were eligible to use the app even without using ReCharge, great support! Hoping we can display or subscription products soon in the widget too which I'm told is around the corner.

Seed Golf
Ireland
About 1 month using the app
July 19, 2021

Fantastic app and amazing customer support. We would highly recommend it based on all the customisation options to make it bespoke to your businesses needs

Moose Scooters
United Kingdom
About 1 month using the app
August 19, 2022

Ian was so so helpful with getting all my businesses set up with rebuy! I have 3 different sites and we implemented upselling throughout all of them!

Serenity Now, INC
United States
About 1 month using the app
Rebuy replied August 19, 2022

Thanks so much for the 5-Star review! Ian is a rockstar and we are glad he was able to help get you rolling. We look forward to watching your success on ALL of your stores. Please reach out if you ever need anything!

Edited September 29, 2021

This app is a game-changer! The ability to add a post-purchase, single charge offer after the sale is PRICELESS!! Comes with bells and whistles based on cart size and customers previous purchases. Thank you, Jordan!!

One Great Coffee | Fresh Roasted Gourmet Coffee Beans
United States
About 1 month using the app