Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

November 4, 2022

Rebuy offers really great features that have increased my subscription sales and the support team is super helpful and quick to respond. Highly recommend!

Mylk Labs
United States
About 2 months using the app
Rebuy replied November 4, 2022

Thank you so much for the review! We truly appreciate the great feedback and are happy that you are enjoying your experience with Rebuy!

Edited December 6, 2023

Support went the extra mile for us to set it up for our store. A Alamdy did a great job. Keaton is a fantastic rep and helped us set up post purchase experience. Thank you for the great team.

Pop on Veneers
United States
About 2 months using the app
Rebuy replied October 30, 2023

That's wonderful to hear! We're thrilled that Aiman could go the extra mile to help you! If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your kind words and for choosing us! 😊🛠️👍

August 17, 2023

We moved from another personalized platform to Rebuy and I'm so happy we made the move. We've been live for just a few weeks and I've already seen better performance from this app. The functionality of the widgets and the seamless integration and the back end are superior. And the tech support has been super helpful, special call out to Rich Matukaitis, thanks for all your help in getting everything set up and working properly!

StackedSkincare
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with Rebuy. It's wonderful to know that the transition has already yielded improved performance and that you're finding the functionality of our widgets and seamless integration superior. We'll make sure to pass on your appreciation to Rich Matukaitis for his exceptional assistance in setting everything up. If you ever need further support, we're here to help. Welcome to the Rebuy family!

May 4, 2020

Great support! Real fast and responsive service. Really appreciate how quickly they solved a bug for me

Ministry of Mom
Singapore
About 2 months using the app
Rebuy replied May 4, 2020

We appreciate YOU! Thank you for your feedback which helped us make the app better. Teamwork makes the dream work! Thanks again for sharing your experience with others and helping to improve the quality of the app! 🙌

June 29, 2022

We've just gone live with Rebuy and absolutely loving it so far. Wish we found it much earlier, would have taken the place of a few different apps and custom builds we did earlier - and saved us a lot of time. Very easy to get going and their support is top notch. Highly recommend for any store.

Every Man Jack
United States
About 2 months using the app
Rebuy replied June 30, 2022

We are so happy to hear you are loving the app! We look forward to a great partnership with the Ever Man Jack team!

November 21, 2023

REBUY have the most incredible customer service and support I have ever worked with! Moe and Vinson are the BEST! Incredibly helpful, suggesting and helping to implement features and work arounds. 1000% recommended!

Fable England UK
United Kingdom
About 2 months using the app
Rebuy replied November 24, 2023

Thank you so much for the glowing feedback! We're thrilled to hear that Moe and Vinson provided incredible customer service and support. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you 1000%! 🚀

May 17, 2021

Amazing customer support including live support! I was able to get online with Strauss and quickly answer my questions and fix problems.
Phenominal cart integration seamlessly integrating with Shopify and Recharge exceeding both of them in functionality.

Impact Naturals
United States
About 2 months using the app
June 1, 2023

I recently had the opportunity to use Rebuy Engine for my business, and although the app wasn't the right fit for my specific needs at this stage of my business development, I had a very positive experience with their customer service team.

I interacted with Ian and Tamanna from the Rebuy team and I was impressed by their fast responses, understanding, and willingness to help. They both showed exceptional dedication to their roles and demonstrated excellent customer service.

Although I faced some challenges with the app functionality in relation to my specific business model and budget constraints, I believe that for the right businesses, Rebuy Engine can offer extensive customization options and numerous features.

Ian and Tamanna went above and beyond to address my concerns, offering a detailed walkthrough of the product and answering my questions efficiently and professionally.

I look forward to potentially revisiting Rebuy Engine in the future as my business grows and evolves. Based on the service I received, I would recommend businesses who are looking for a comprehensive solution with great customer support to consider Rebuy Engine.

GEOVANTE
Taiwan
About 2 months using the app
Rebuy replied June 1, 2023

Thank you so much for taking the time to share your feedback and experience with Rebuy Engine. We truly appreciate your thoughtful review.

We're thrilled to hear that despite the app not aligning perfectly with your specific needs at this stage of your business development, you had a positive experience with our customer service team. As your business continues to grow and evolve, we would be ecstatic to have the opportunity to serve you again in the future.

If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.

September 28, 2023

I wanted to share my experience with the exceptional technical support provided by Rebuy Engine for our Store. We recently implemented this app to replace our shopping cart, and the results have been remarkable.

Cody, in particular, deserves special recognition for his unwavering dedication and friendly approach. Whenever we encountered challenges during the integration of the app, Cody was there to guide us through with patience and expertise. His persistence in resolving any issues we faced was truly impressive.

Despite having the app in use for only a short time, we've already seen significant improvements in our store's functionality and customer experience. The Rebuy Engine app has not only met but exceeded our expectations.

One of the most notable benefits is that this app does not slow down our shop, as many others tend to do. Our page load times have remained consistent, ensuring a seamless shopping experience for our customers.

Cody and the entire Rebuy Engine team have been instrumental in ensuring our smooth transition to this powerful app. Their responsive and knowledgeable support has been invaluable, and we couldn't be happier with the results.

Thank you, Cody, and the entire Rebuy Engine team, for your outstanding support and for delivering an app that has already made a positive impact on our business. We look forward to continued success with your product.

Greetings from Hamburg, Germany

Paw Club
Germany
About 1 month using the app
Rebuy replied October 2, 2023

We are truly touched by your kind words about Rebuy and Cody's exceptional support. Ensuring a seamless transition for your store was our top priority, and we're thrilled to hear about the improvements you've experienced since implementing our app. Thank you for choosing Rebuy Engine – here's to continued success and seamless shopping experiences for your customers! 🌟🛍️

March 24, 2021

The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!

Mission Meats
United States
About 1 month using the app
Rebuy replied March 25, 2021

Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙