Reviews (5,471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and conversion rates, noting increased email signups and SMS engagement. Key features like automation, welcome campaigns, and re-targeting emails effectively recover abandoned carts and enhance marketing efforts. The intuitive interface and exceptional support, known for quick and helpful responses, further enhance its value.
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I tried using this app and the Abandoned Cart Recovery app from the same developer. Neither worked in my store. With this one in particular, the "Sticky Coupon" or whatever wouldn't go away - it was blocking another app I have installed for social proof. I tried turning it off, I tried editing what it said - all to no avail. I would not recommend using this app, as it is way to buggy for me.
Thank you for your feedback.
Our support team is happy to help with any issues that you may experience, so please do feel free to reach out to us via our chat if anything else comes up in the future.
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Best wishes,
The Recart team
I just start to use. Hope it work perfectly
This will definitely bring back customers to purchase where they left.
Trying to get it to work but it keeps saying trial is expired. Haven't even used it for one day.
Recart is very useful in capturing conversions back again
still trying to free trial .so far is good will write review agin
Thanks for the review! :)
Based on your review, we are not sure why you gave us a one star rating, seems like that happened by accident. If you had any issues with the app, we'd be more than happy to check into them, just let us know. :)
they ended the trial within minutes of installing their app
This app is a must if you want to make extra $$$ with your ecommerce store!
Great UI and over delivers on value. I would recommend to anybody who loves improving their backend strategy!
Installed this and tested it for about 5m and had all sorts of issues. On my iPhone X the button to send to messenger wouldn't work so right after I add to cart I get a pop-up that doesn't work. I had another person try it and it's not a one-click solution, you click, then it opens another page and then asks you to authenticate again. Most of our users are mobile and taking someone that just added something to their cart to a whole new page and through several clicks just isn't going to work for us. The chat also made me authenticate on my phone, so it was not seamless either. In all of the marketing material it shows a simple click to opt-in, but doesn't mention opening a new screen on mobile and then having them authenticate again through facebook. I don't want to take anyone out of a purchase flow to another page. Great idea, but still needs some work.
We are sorry you had a bad experience with our app and we hope we can clarify the things which weren't working properly for you during your tests.
Please know that Facebook currently doesn't support Safari for its Messenger plugins. But don't worry, your users can reach your store via the Facebook in-app browser where the plugin will appear properly and since mobile traffic is directed there, this shouldn't affect your conversation rate significantly.
The mentioned pop-up window for the Messenger Widget is only showing up - during the opt-in - if your visitors aren't logged in into their Facebook accounts.
We have also contacted you via email but we haven’t heard from you. If you would give another try to Recart, we would be more than happy to help you set up your account properly in order to get more revenue and subscribers.
Just Started journey. Let see what happened - but pricing is good