Reviews (4,568)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through real-time notifications of recent sales, which helps create a sense of urgency and builds trust. It is easy to install, user-friendly, and offers customization options like excluding lower-priced products from notifications to influence purchasing decisions strategically. The app integrates well with existing systems and is supported by a responsive team, with live chat noted for quick issue resolution. Merchants describe the app as a "lifesaver" and "game-changer" for their businesses.

Edited March 14, 2022

Great app to make a lot of sales and build trust with clients.and the chat experts are really great!

ShopAdore
United States
29 days using the app
September 18, 2021

Very useful app, it's helping me with conversions...great support, prompt and helpful!
I recommend it if you want to give more credibility and reassure your customers.

CHARM
Italy
29 days using the app
March 29, 2021

Very good app! It's free and it does what all we need!
The bad things it's than u can not translate the last time order, and that isn't so really good if u're doing a store not in english

SunCloth Italia
Italy
29 days using the app
August 13, 2021

I have just installed this app and it seems promising. Best part is - it's free to use and quick to setup

Zoya - Inspired Living
India
29 days using the app
September 15, 2020

Just started using Sales Pop with a new store. I love that you can create a custom theme, and it's all FREE!! Well done team.

Goliath Speaker
Canada
29 days using the app
Care Cart replied September 16, 2020

We are glad to read what you wrote and the team is happy with the appreciation. Thank you so much for the awesome feedback.

March 1, 2019

Needs a bit more clarity on how to make what items you need to pop up and where, other than that the app is fine overall.

Fit After Sports Apparel
United States
About 1 year using the app
May 7, 2022

I tried figuring it out myself and got stuck so I asked for help and the person Chris helped me out. Thank you

Partygenix Homewares Ltd
United Kingdom
29 days using the app
February 14, 2019

I have not seen results from the app but as far as doing as what its made to do it does its job thats why i leave 5 stars

Pocket Drone RC
United States
29 days using the app
November 8, 2022

A very good app with great support. We had some issues in the beginning but the team is solving it really fast for us.

Faunus Plant
Romania
29 days using the app
August 8, 2023

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.

Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.

The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.

I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.

Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.

In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

The Senset®
United States
Over 2 years using the app
Care Cart replied August 10, 2023

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks